Special Delivery import VAT
Guaranteed next working day delivery
With Special Delivery we guarantee delivery* for documents and goods to most UK addresses by 1pm the next working day (click here for details). This includes Northern Ireland, Jersey and Guernsey.
Some places take longer to deliver to, but we still guarantee delivery within three working days by 5:30pm. Click here for more information.
Special Delivery cannot be used when sending an item to an Admail address.
Document packages should always be clearly marked “DOCUMENTS”.
A next day guaranteed service is available for customers sending goods with a value below £36 and for goods with a value over £36 where the import VAT is pre-paid.
Goods where import VAT has not been pre-paid at the time of posting are subject to HM Customs inspection and will not be guaranteed for next working day delivery. Goods with a value of less than £36 are exempt from pre-payment of import VAT and are eligible for next working day delivery. See our chart below to determine whether you need to pre-pay import VAT.
*subject to pre-payment of import VAT where applicable.
What if my gift is valued over £2,000?
We can accept items for our Special Delivery next working day guaranteed service up to a maximum value of £2,000. If your item is over this amount we can still accept it, up to a maximum of £2,500, but you are not able to pre-pay import VAT and therefore the item, whilst still enjoying a trackable and secure service, cannot be guaranteed for next working day delivery.
The service is also available for businesses sending goods where the import VAT threshold is £18. Click here for further information on Special Delivery for business customers.
Please check the table below for the latest acceptance time on the day of posting for guaranteed next working day delivery.
|
Guernsey Post branches
|
Latest acceptance time for guaranteed next working
day delivery* |
|
Envoy House |
4:30pm |
|
Smith Street |
4:15pm |
|
The Market, Co-op Fresh
Food Store |
4pm |
|
Bridge, Co-op Fresh Food Store |
1:30pm |
|
Cobo, Checkers Xpress |
1:30pm |
|
Forest, Forest Stores |
1:30pm |
|
L’Islet, Checkers Xpress |
1:30pm |
|
Rohais, Safeway |
1:30pm |
|
St Martin’s, Co-op Fresh
Food Stores |
1:30pm |
|
St Pierre du Bois Post Office |
1:30pm |
|
Alderney, Richard’s Newsagents |
1:30pm |
|
Sark Post Office |
Time definite guarantee
not available. |
*subject to pre-payment of import VAT where applicable.
Special Delivery items cannot be posted in pillar boxes.
In the event that items are not delivered according to the guaranteed delivery times, Guernsey Post will refund the cost of the service on completion of a claim form submitted with the receipt as proof of posting. Claims for Special Delivery must be received within 12 months of the posting date. Click
here for more details.