Deliveries
We make letter deliveries to each local address six days a week, with the exception of Bank Holidays. The delivery rounds start from about 9am and should be completed by about 1pm, depending on the volume of mail and other operating issues.
We ask that our customers provide and maintain a suitable and secure letterbox, that is accessible to delivery staff, and that delivery to the property is safe. Details of preferred mailbox sizes are available to download here and from Customer Services on 711720.
If you receive mail not addressed for you, we would like to know about it. Please contact Customer Services on 711720 and our team will record the details in order that we can monitor and improve the service you receive.