Careers

Guernsey Post is one of the largest employers in Guernsey, responsible for the delivery and distribution of more than 42 million items per annum. With an annual turnover of £31 million the Company operates in a challenging industry requiring a strong focus on managing its cost base and maximising commercial opportunities.

Following the retirement of two of our non-executive directors an exciting opportunity exists for Guernsey applicants with relevant experience to join the Guernsey Post Board. The ideal candidate will have board-level experience, strong analytical skills and the desire to support the company's strategy to strengthen the core business. The role will require approximately 13 days per annum (excluding the induction phase) to attend board meetings and carry out associated work. The annual remuneration is £10,884.

Potential candidates who are interested in this position should send a copy of their CV, and a covering letter outlining their suitability for this position to:
Stuart Le Maitre
Nominations Committee
Guernsey Post
Envoy House
La Vrangue
St Peter Port
GUERNSEY
GY1 1AA

Closing date: 25th June 2018

We are looking to recruit a Team Leader to head up our Customer Service Team.

The successful candidate will have a passion for customer service, working closely with their team to provide excellent customer service through continuous improvement and setting exacting standards. The candidate will ensure that the customer service department runs in an efficient manner, meeting/exceeding customer expectations.

Key aspects of the role include:

• Review and enhancement of customers service standards, supporting and developing the customer service team.
• Management of customer service workloads and resources.
• Promoting effective communication with our customers whilst building relationships with departments around the business.

Relevant Knowledge, Skills & Experience:

• Proven experience working & coaching as a customer service supervisor/manager
• Demonstrated focus on customer satisfaction
• Excellent written and verbal communication skills • Ability to think strategically and lead
• Advanced troubleshooting and multi-tasking skills
• IT literate

Please contact Cassandra Fish, Head of Customer Relationships on 733531 to discuss the role informally.

To apply please send a completed application form to scarberry@guernseypost.com or:
Shelley Carberry
Learning & Development
Guernsey Post Limited
Envoy House
La Vrangue
St. Peter Port
GUERNSEY
GY1 1AA

Closing Date: Friday 29 June 2018

We are looking to recruit a relief postal worker to join our Alderney postal team to cover for periods of absence.

The work involves preparing, collecting and delivering letters and parcels to addresses around the island.

You will need the ability to work quickly with good attention to detail, have an excellent knowledge of the island and a passion for good customer service. You will also need to be physically fit and hold a full driving licence. No experience of postal work is required as full training will be provided. The ideal candidate will need to be flexible in their working hours and be available at short notice. The recruitment process involves a written aptitude test and a basic police clearance. Candidates with unspent convictions for dishonesty or drug offences will not be eligible for appointment.

For further information and an application form please contact Sophie Gavey, HR Officer on 733552 or email sgavey@guernseypost.com

Closing date for applications: Friday 29 June 2018