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FedEx Courier Service 3rd January
Sending time-sensitive or important documents Europe and the rest of the world? FedEx is the delivery service of choice. Delivery to 219 countries, from Albania to Zimbabwe.
FedEx International packages can be sent from Envoy House, Town Post Office, Alderney and Sark Post Office branches.
Scroll down to view International Packaging dimensions.
- Real-time online tracking
- Drop off to Guernsey Post branches or collection for Guernsey Post and FedEx account customers
- Proof of delivery
- Discounts available to customers with a Guernsey Post FedEx account
When using FedEx services FedEx terms and conditions apply which can be found here.
Please note that FedEx services to some destinations may be temporarily suspended due to circumstances beyond our control. Please check up to date service alerts here.
FedEx International Delivery Zones
Europe
Refer to FedEx International rates tables for zone pricing.
| Country | Zone | Transit Time in days |
| Albania | V | 4 |
| Andorra | S | 3 |
| Austria (EU) | S | 2 |
| Belgium (EU) | R | 2 |
| Bosnia and Herzegovina | V | 2 |
| Bulgaria (EU) | T | 3 |
| Croatia (EU) | V | 3 |
| Cyprus | T | 4 |
| Czech Republic (EU) | T | 3 |
| Denmark (EU) | S | 2 |
| Estonia (EU) | T | 2 |
| Faroe Islands | S | 3 |
| Finland (EU) | S | 2 |
| France (EU) | R | 2 |
| Germany (EU) | R | 2 |
| Gibraltar (EU) | U | 3 |
| Greece (EU) | S | 2 |
| Greenland | S | 6 |
| Hungary (EU) | T | 3 |
| Iceland | U | 3 |
| Ireland (Republic) (EU) | R | 2 |
| Italy (EU) | S | 2 |
| Latvia (EU) | T | 2 |
| Lithuania (EU) | T | 2 |
| Luxembourg (EU) | R | 2 |
| Macedonia | V | 3 |
| Malta | T | 3 |
| Moldova | V | 4 |
| Montenegro | V | 4 |
| Netherlands (EU) | R | 2 |
| Norway | U | 2 |
| Poland (EU) | T | 3 |
| Portugal (EU) | S | 2 |
| Romania (EU) | T | 3 |
| Serbia | V | 4 |
| Slovakia (EU) | T | 2 |
| Slovenia (EU) | T | 3 |
| Spain (EU) | S | 2 |
| Sweden (EU) | S | 2 |
| Switzerland | U | 2 |
| Turkey | V | 2 |
Rest of World
Refer to FedEx International rates tables for zone pricing.
| Country | Zone | Transit time in days |
| Algeria | C | 5 |
| American Samoa | E | 6 |
| Angola | E | 8 |
| Anguilla | D | 5 |
| Antigua | D | 4 |
| Argentina | D | 5 |
| Armenia | E | 5 |
| Aruba | D | 5 |
| Australia | B | 5 |
| Azerbaijan | E | 5 |
| Bahamas | D | 4 |
| Bahrain | C | 3 |
| Bangladesh | C | 5 |
| Barbados | D | 4 |
| Belize | D | 5 |
| Benin | E | 5 |
| Bermuda | D | 4 |
| Bhutan | C | 7 |
| Bolivia | D | 7 |
| Botswana | E | 5 |
| Brazil | D | 4 |
| British Virgin Islands | D | 6 |
| Brunei Darussalam | C | 5 |
| Burkina Faso | E | 5 |
| Burundi | E | 8 |
| Cambodia | B | 4 |
| Cameroon | E | 7 |
| Canada | A | 2 |
| Cape Verde | E | 8 |
| Caribbean Netherlands (Bonaire, Sint Eustatius, Saba, Sint Maarten, Saint Martin) | D | 6 |
| Cayman Islands | D | 4 |
| Chad | E | 6 |
| Chile | D | 4 |
| China | B | 3 |
| Colombia | D | 4 |
| Congo | E | 6 |
| Cook Islands | E | 6 |
| Costa Rica | D | 4 |
| Curacao | D | 4 |
| Côte D'ivoire (Ivory Coast) | E | 5 |
| Democratic Republic of the Congo | E | 7 |
| Djibouti | E | 7 |
| Dominica | D | 4 |
| Dominican Republic | D | 4 |
| Ecuador | D | 7 |
| Egypt | C | 6 |
| El Salvador | D | 6 |
| Eritrea | E | 6 |
| Ethiopia | E | 4 |
| Fiji | E | 8 |
| French Guiana | D | 8 |
| French Polynesia | E | 5 |
| Gabon | E | 7 |
| Gambia | E | 7 |
| Georgia | E | 5 |
| Ghana | E | 5 |
| Grenada | D | 4 |
| Guadeloupe | D | 4 |
| Guam | E | 5 |
| Guatemala | D | 5 |
| Guinea | E | 5 |
| Guyana | D | 6 |
| Haiti | D | 4 |
| Honduras | D | 4 |
| Hong Kong SAR, China | B | 3 |
| India | C | 4 |
| Indonesia | B | 4 |
| Iraq | C | 7 |
| Israel | C | 3 |
| Jamaica | D | 6 |
| Japan | B | 3 |
| Jordan | C | 3 |
| Kazakhstan | E | 7 |
| Kenya | E | 6 |
| Kuwait | C | 4 |
| Kyrgyzstan | E | 6 |
| Laos | B | 4 |
| Lebanon | C | 4 |
| Lesotho | E | 7 |
| Liberia | E | 4 |
| Libya | C | 6 |
| Macau SAR, China | B | 6 |
| Madagascar | E | 7 |
| Malawi | E | 4 |
| Malaysia | B | 4 |
| Maldives | E | 5 |
| Mali | E | 6 |
| Marshall Islands | E | 6 |
| Martinique | D | 5 |
| Mauritania | E | 6 |
| Mauritius | E | 6 |
| Mexico | B | 4 |
| Micronesia (Federated States of) | E | 6 |
| Mongolia | E | 6 |
| Montserrat | D | 4 |
| Morocco | C | 2 |
| Mozambique | E | 5 |
| Namibia | E | 4 |
| Nepal | C | 6 |
| New Caledonia | E | 6 |
| New Zealand | B | 5 |
| Nicaragua | D | 5 |
| Niger | E | 10 |
| Nigeria | E | 4 |
| Northern Mariana Islands | E | 6 |
| Oman | C | 3 |
| Pakistan | C | 4 |
| Palau | E | 5 |
| Panama | D | 4 |
| Papua New Guinea | E | 6 |
| Paraguay | D | 8 |
| Peru | D | 6 |
| Philippines | B | 3 |
| Puerto Rico | D | 2 |
| Qatar | C | 4 |
| Reunion | E | 6 |
| Rwanda | E | 6 |
| Saint Lucia | D | 4 |
| Saudi Arabia | C | 7 |
| Senegal | E | 5 |
| Seychelles | E | 5 |
| Singapore | B | 3 |
| South Africa | D | 7 |
| South Korea | B | 3 |
| Sri Lanka | C | 4 |
| St Kitts and Nevis | D | 3 |
| St.Vincent | D | 5 |
| Suriname | D | 6 |
| Swaziland | E | 5 |
| Taiwan | B | 3 |
| Tanzania | E | 9 |
| Thailand | B | 3 |
| Togo | E | 7 |
| Tonga | E | 6 |
| Trinidad & Tobago | D | 4 |
| Tunisia | C | 5 |
| Turks & Caicos Islands | D | 4 |
| U.S.A. | B | 2 |
| Uganda | E | 4 |
| United Arab Emirates | C | 3 |
| Uruguay | D | 4 |
| Uzbekistan | E | 6 |
| Vanuatu | E | 7 |
| Vietnam | B | 3 |
Wallis & Futuna Islands | E | 8 |
| Zambia | E | 4 |
There is currently a FedEx COVID surcharge in place. Please see fedex.com/en-gb/shipping/surcharges/temporary-surcharges for details
FedEx Rate January 2024
For documents up to 2.5kg, we recommend the FedEx Envelope or FedEx Pak. Otherwise rates for packages apply.
FedEx Envelope
| Item weight kg | Zone R | Zone S | Zone T | Zone U | Zone V |
| 0.5 | £55.21 | £55.21 | £59.88 | £66.78 | £74.64 |
FedEx Pak
| Item weight kg | Zone R | Zone S | Zone T | Zone U | Zone V |
| 0.5 | £56.17 | £56.17 | £62.95 | £68.42 | £76.78 |
| 1.0 | £63.51 | £63.51 | £70.76 | £75.80 | £86.39 |
| 1.5 | £67.02 | £67.02 | £76.79 | £79.10 | £93.01 |
| 2.0 | £71.91 | £71.91 | £84.47 | £84.95 | £103.36 |
| 2.5 | £77.07 | £77.07 | £94.13 | £91.99 | £111.64 |
Any type of packaging including FedEx Box and Fed Ex Tube
| Item weight kg | Zone R | Zone S | Zone T | Zone U | Zone V |
| 0.5 | £56.99 | £56.99 | £63.78 | £77.80 | £93.31 |
| 1.0 | £64.34 | £64.34 | £73.24 | £84.56 | £108.49 |
| 1.5 | £69.50 | £69.50 | £79.26 | £88.04 | £109.76 |
| 2.0 | £72.74 | £72.74 | £85.29 | £96.86 | £121.83 |
| 2.5 | £77.90 | £77.90 | £91.66 | £102.13 | £126.56 |
| 3.0 | £83.96 | £83.96 | £100.42 | £104.33 | £127.43 |
| 3.5 | £86.65 | £86.65 | £105.52 | £106.75 | £133.81 |
| 4.0 | £92.37 | £92.37 | £111.87 | £110.92 | £141.02 |
| 4.5 | £94.87 | £94.87 | £116.75 | £113.28 | £148.01 |
| 5.0 | £99.10 | £99.10 | £123.36 | £119.73 | £156.58 |
| 5.5 | £104.77 | £104.77 | £127.81 | £126.92 | £165.52 |
| 6.0 | £107.25 | £107.25 | £134.34 | £130.47 | £170.39 |
| 6.5 | £112.96 | £112.96 | £138.94 | £135.75 | £178.82 |
| 7.0 | £118.59 | £118.59 | £145.16 | £140.74 | £186.80 |
| 7.5 | £122.59 | £122.59 | £154.85 | £144.21 | £196.76 |
| 8.0 | £126.94 | £126.94 | £162.01 | £150.74 | £203.23 |
| 8.5 | £130.72 | £130.72 | £170.13 | £155.99 | £208.98 |
| 9.0 | £136.39 | £136.39 | £175.10 | £161.23 | £218.35 |
| 9.5 | £140.60 | £140.60 | £180.38 | £166.17 | £222.42 |
| 10.0 | £144.53 | £144.53 | £186.99 | £171.40 | £229.53 |
| 15.0 | £175.27 | £175.27 | £240.12 | £208.45 | £304.16 |
| 20.0 | £215.08 | £215.08 | £288.97 | £245.46 | £386.34 |
| 25.0 | £247.33 | £247.33 | £341.88 | £280.15 | £465.18 |
| 30.0 | £275.94 | £275.94 | £411.31 | £316.88 | £543.95 |
For more information about additional weights and prices please call Customer Services on 711720.
For documents up to 2.5kg, we recommend the FedEx Envelope or FedEx Pak. Otherwise rates for packages apply.
FedEx Envelope
| Item weight kg | Zone A | Zone B | Zone C | Zone D | Zone E |
| 0.5 | £59.18 | £76.02 | £76.91 | £95.29 | £93.55 |
FedEx Pak
| Item weight kg | Zone A | Zone B | Zone C | Zone D | Zone E |
| 0.5 | £63.02 | £78.20 | £79.09 | £97.47 | £95.73 |
| 1.0 | £68.85 | £90.32 | £88.66 | £111.58 | £110.79 |
| 1.5 | £82.25 | £98.54 | £98.54 | £125.63 | £120.43 |
| 2.0 | £91.52 | £102.75 | £106.37 | £133.89 | £137.35 |
| 2.5 | £106.47 | £113.64 | £116.86 | £144.37 | £154.77 |
Any type of packaging including FedEx Box and FedEx Tube
| Item weight kg | Zone A | Zone B | Zone C | Zone D | Zone E |
| 0.5 | £71.09 | £101.18 | £98.77 | £106.25 | £115.58 |
| 1.0 | £87.50 | £113.45 | £112.71 | £119.60 | £118.77 |
| 1.5 | £103.50 | £117.57 | £119.25 | £129.76 | £127.56 |
| 2.0 | £109.64 | £131.01 | £124.95 | £144.65 | £137.69 |
| 2.5 | £114.32 | £137.22 | £131.14 | £153.03 | £151.16 |
| 3.0 | £119.91 | £141.52 | £142.40 | £165.63 | £168.84 |
| 3.5 | £122.36 | £147.10 | £149.56 | £177.54 | £180.00 |
| 4.0 | £126.07 | £154.22 | £155.03 | £185.73 | £189.21 |
| 4.5 | £132.64 | £161.53 | £162.04 | £195.89 | £200.20 |
| 5.0 | £136.18 | £168.84 | £168.27 | £207.82 | £210.95 |
| 5.5 | £142.18 | £175.10 | £174.06 | £219.57 | £222.22 |
| 6.0 | £147.49 | £182.12 | £181.29 | £230.96 | £233.25 |
| 6.5 | £153.04 | £189.38 | £188.54 | £242.38 | £244.22 |
| 7.0 | £158.55 | £196.41 | £195.98 | £251.65 | £255.28 |
| 7.5 | £163.84 | £203.45 | £203.26 | £264.83 | £264.52 |
| 8.0 | £169.38 | £210.69 | £208.92 | £276.72 | £273.59 |
| 8.5 | £174.90 | £214.26 | £214.46 | £286.98 | £284.64 |
| 9.0 | £180.18 | £221.28 | £221.71 | £298.96 | £295.42 |
| 9.5 | £187.43 | £229.91 | £229.15 | £309.44 | £306.62 |
| 10.0 | £191.21 | £236.91 | £235.48 | £319.93 | £315.74 |
| 15.0 | £235.97 | £311.08 | £312.06 | £429.83 | £433.39 |
| 20.0 | £282.63 | £385.24 | £386.89 | £539.76 | £548.93 |
| 25.0 | £334.87 | £455.68 | £462.22 | £648.62 | £664.52 |
| 30.0 | £381.32 | £526.60 | £532.75 | £784.17 | £770.96 |
For more information about additional weights and prices please call Customer Services on 711720.
Volume discounts for account holders
Customers with a Guernsey Post credit account can qualify for volume discounts calculated on a monthly basis.
| Number of items per month | Discount |
| 5 - 14 | 5% |
| 15 - 24 | 10% |
| 25 - 50 | 15% |
| 50+ | POA |
Despatch arrangements
FedEx is available at our Envoy House, Smith Street, The Market Co-op, Bridge Co-op, St Martins Co-op, Alderney and Sark branches. Collection can be arranged for all Guernsey Post or FedEx account holders.
FedEx items cannot be posted in pillar boxes.
Please be aware these prices may vary due to fuel surcharges.
If you would like to discuss this service with one of our Customer Services team please call on 711720 or email [email protected].
FedEx Transit Times
- Our Transit times apply to FedEx items received at Envoy House before 4pm. An extra day should be added for items received by Guernsey Post after this time
- Transit times are expressed in working days, are subject to change and are for guidance only
- We will endeavour to give notice of any changes where possible
- Transit times and delivery commitments may vary depending upon exact origin, destination and nature of goods carried
- Please allow an additional 24 hours on the displayed transit times for Sark and Alderney
- Guernsey Post provides a free collection service for FedEx items, for FedEx account customers
- Call Customer Services on 711720 for confirmation of current transit times or to arrange a FedEx collection
FedEx International Dimensions
FedEx Packaging is strong, easy-to-use and free of charge with FedEx services.
Size
Length: 32cm long
Width: 24cm wide
Maximum Capacity & Weight
60 unfolded pages of standard A4 paperwork
Must not exceed 500g
Examples
Documents
Paperwork
Size
Length: 39.3cm
Width: 30.4cm
Maximum Capacity & Weight
Larger documents than A4
Must not exceed 2.5kg
Examples
Large documents
Compact items
Size & Weight
Length: 96.5cm
Width: 15.2cm
Depth: 15.2cm
Must not exceed 9kg.
Description
Rigid self-sealed tube for items that are better being rolled than folded
Examples
Drawings
Blueprints
Charts
Small Box Size & Weight
Length: 29.2cm
Width: 26.9cm
Depth: 2.8cm
Must not exceed 13kg.
Medium Box Size & Weight
Length: 33cm
Width: 29.2cm
Depth: 6cm
Must not exceed 13kg.
Examples
Boxes suitable for small items to binders or large documents
Size & Weight
Length: 44.4cm
Width: 31.4cm
Depth: 7.6cm
Must not exceed 13kg.
Maximum Dimensions
Length and girth combined = 330cm
Length + girth = length + (2x height) + (2x width)
e.g. package 90cm long, 70cm high, 50cm wide
90(length) + 140(2x height) + 100(2x width) = 330cm
Examples
Large stacks of paper
Computer print-outs
Machine parts
FedEx International Calculation Guide with Examples
With FedEx the Postage Calculator will provide an indication of the cost of sending an item.
Simply follow the six easy steps below to work out the exact cost of sending your FedEx item.
- Step 1 Determine the delivery zone
- Step 2 Know the weight FedEx Packaging only
- Step 3 Add fuel surcharge*
- Step 4 Add on any additional insurance
- Step 5 Add any additional services
FedEx International Priority rates are based on the total weight of all packages in a single shipment using one consignment docket.
The example below is for a 1kg Fedex Pak going to Vietnam, and taken to Envoy House for dispatch to Vietnam.
| Zone B (Vietnam) x 1kg (FedEx Pak) | = £72.61 |
| Fuel Surcharge (+10%) | = £79.87 |
| Additional Cover (item value £50 = 0.52p) | = £80.39 |
- For light but exceptionally large packages, shipments will be charged according to the IATA volumetric standard, with the cost calculated by size rather than weight
*FedEx reserves the right to change fuel surcharges without prior notice according to variations in the price of jet fuel
Costs for additional services
FedEx is a popular, cost-effective service with surcharges applying only in the limited circumstances set out below.
Surcharges
| Extended area service: (Locations far away from cities) | £0.31/kg (£14 min) |
| A full rate per kg will be charged for any part kg | |
| Address correction | £5.72 |
Dangerous goods
A premium is charged for items classed as dangerous goods, whether they are either accessible or inaccessible during transportation:
Accessible | £50 / Shipment |
| Inaccessible | £39 / Shipment |
You can contact Customer Services on 711720 or simply follow the six easy steps below to work out the exact cost of sending your FedEx International item.
- Step 1 Determine the delivery zone
- Step 2 Know the weight using IATA volumetric standard
- Step 3 Add on any additional insurance
- Step 4 Add any additional services
- Step 5 Add fuel surcharge*
FedEx International Priority rates are based on the total weight of all packages in a single shipment using one consignment docket.
The example below is for a 6kg package, insured for £500, and taken to Envoy House for dispatch to Vietnam.
| Zone B (Vietnam) x Package Weight (use IATA as above) | |
| Package weight = 60cm x30cm x20cm/5000 = 7.2kg | = £127.53 |
| Fuel Surcharge (+10%*) | = £140.28 |
| Additional insurance (item value £500 = £5.16) | = £145.44 |
- *FedEx reserves the right to change fuel surcharges without prior notice according to variations in the price of jet fuel.
Costs for additional services
FedEx is a popular, cost-effective service with surcharges applying only in limited circumstances:
Surcharges
| Extended area service: (Locations far away from cities) | £0.31/kg (£14 min) |
| A full rate per kg will be charged for any part kg | |
| Address correction | £5.72 |
Dangerous goods
A premium is charged for items classed as dangerous goods, whether they are either accessible or inaccessible during transportation:
Accessible | £50 / Shipment |
| Inaccessible | £39 / Shipment |
For compensation with FedEx, all goods (non-document items) must be accompanied by a commercial invoice with a declared value.
The maximum declared values* are as follows:
FedEx Envelope / FedEx Pak | £64 |
| FedEx Box / FedEx Tube and other packaging | £32,000 |
- *Values may vary according to destination.
Important notes on declared value
- Shipments with FedEx International Priority and FedEx International Economy have maximum declared carriage limits of US$50,000 for most destinations
- The maximum declared value of customs and carriage for FedEx Envelopes or FedEx Paks for any destination is US$100, or US$9.07 per US pound (1lb), whichever is greater
- Goods with a value (actual or declared) exceeding US$100 cannot be shipped in a FedEx Envelope or FedEx Pak
For the maximum declared value for customs and carriage for a FedEx international shipment, other than a FedEx Envelope or FedEx Pak, go to www.fedex.com and look for the individual country listing. The declared value for carriage may not exceed the value stated for HM Customs.
Unless the sender enters a higher Declared Value for Carriage on the consignment docket, the FedEx liability is limited to the higher of:
- The amount provided by the applicable international treaty (including Warsaw and CMR Convention); or
- £14.30/kg. FedEx does not provide cargo liability or all-risk cover but the sender can pay an additional fee for Declared Value for Carriage above these limits, subject to an incremental charge (see table for prices).
Insurance levels table
| Cover Level | Price | Cover Level | Price |
| £50 | £0.52 | £1,300 | £13.41 |
| £100 | £1.03 | £1,350 | £13.93 |
| £150 | £1.55 | £1,400 | £14.44 |
| £200 | £2.06 | £1,450 | £14.96 |
| £250 | £2.58 | £1,500 | £15.48 |
| £300 | £3.10 | £1,550 | £15.99 |
| £350 | £3.61 | £1,600 | £16.51 |
| £400 | £4.13 | £1,650 | £17.02 |
| £450 | £4.64 | £1,700 | £17.54 |
| £500 | £5.16 | £1,750 | £18.06 |
| £550 | £5.67 | £1,800 | £18.57 |
| £600 | £6.19 | £1,850 | £19.09 |
| £650 | £6.71 | £1,900 | £19.60 |
| £700 | £7.22 | £1,950 | £20.12 |
| £750 | £7.74 | £2,000 | £20.63 |
| £800 | £8.25 | £2,050 | £21.15 |
| £850 | £8.77 | £2,100 | £21.67 |
| £900 | £9.29 | £2,150 | £22.18 |
| £950 | £9.80 | £2,200 | £22.70 |
| £1,000 | £10.32 | £2,250 | £23.21 |
| £1,050 | £10.83 | £2,300 | £23.73 |
| £1,100 | £11.35 | £2,350 | £24.25 |
| £1,150 | £11.87 | £2,400 | £24.76 |
| £1,200 | £12.38 | £2,450 | £25.28 |
| £1,250 | £12.90 | £2,500 | £25.79 |
Specific items such as artwork, film, antiques, glassware, jewellery, furs, watches, etc. are limited to a maximum declared value for carriage of US$1,000 per shipment, or US$9.07 per US pound, whichever is greater. Liability for claims requires notice within strict time limits.
FedEx liability is subject to strict and detailed terms and conditions. For further information regarding carrier liability refer to FedEx Conditions of Carriage or contact Customer Services on 711720.
PLEASE READ - IMPORTANT INFORMATION
It is the responsibility of the shipper to check the following details regarding their shipment, including but not limited to, before sending the shipment:
- Customs duties potentially payable in the receiving country
- Clearance procedures and if a 3rd party clearance broker is required
- VAT payable due to the value of the item
For further country specific information please visit: https://www.fedex.com/GTM?cntry_code=gb
Useful Postal Tools
Our Post Office Branches
PLEASE READ - IMPORTANT INFORMATION
It is the responsibility of the shipper to check the following details regarding their shipment, including but not limited to, before sending the shipment:
- Customs duties potentially payable in the receiving country
- Clearance procedures and if a 3rd party clearance broker is required
- VAT payable due to the value of the item
For further country specific information please visit: https://www.fedex.com/GTM?cntry_code=gb