Safeplace Delivery

**Have your parcel delivered first time, every time*, even when you are not at home.
(Scroll down to register online.)**

Choose a secure and waterproof Safeplace for our postal workers to leave your parcel.

Your Safeplace must be on your property or you can nominate a neighbour.

Benefits:

Free of charge
Parcels delivered first time (this can include items requiring a signature if you choose)
No waiting in to receive your delivery
No need for redelivery or collection

Why not use an outside storage box, shed or garage as a Safeplace?
* A Safeplace cannot be used for Signed For items unless you have selected to accept 'signed for' items in your Safeplace. Terms and conditions apply (see below).

View full Safeplace Terms and Conditions here.

Safeplace Registration Form

Please note that by signing up to our Safeplace service you agree to have a small delivery tag affixed to your letterbox to enable the service to be activated.
(The tags are small and discreet and come in different colours to match your letterbox.)

Once the form below is completed, a Guernsey Post employee will visit to verify and activate your Safeplace (you do not need to be at home for this to take place).

This information will be used to answer any enquiries you may have and to provide you with information on our products and services that have been requested. All data sent to us is subject to our privacy notice.

Title *

Other title:

Forename *

Surname *

Postal code *

House name or number *

Street name *

Parish *

Island *

Contact number *

Mobile number

Email Address

Would you like to include 'signed for' items in your Safeplace? *

Yes

Your Safeplace must be secure and weather proof e.g. garage, shed or an adjacent neighbour. A discreet tag will need to be attached to your letterbox to enable this service.

Please include full contact details, name and address of neighbour if this is your selected Safeplace.

Describe your Safeplace in detail *

Please read the Safeplace Terms and Conditions.

I have read and agree to the terms and conditions of the Safeplace Service

I agree

I understand only one person is required to sign up to the service on behalf of the household and that a small tag will be installed on my letterbox *

I agree

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Your Safeplace Questions Answered

What sort of place can I select as a Safeplace?

A garden shed, garage, greenhouse or an external storage box are all good places to use. Please note that your selected place must be weatherproof to avoid any damage to items placed there (We do not accept a dustbin already in use for waste as an acceptable Safeplace).

My Postal Worker already leaves items in my shed, do I still need to register online?

Yes, we would ask that all customers that have previously agreed with their Postal Worker to have items left in a Safeplace to register online and state their Safeplace. This is so that we have up to date records and can advise all new Postal Workers of your requirements.

Will you leave items that I need to sign for there?

Yes, you can choose to include ‘signed for’ items in your Safeplace.

Can I choose a neighbour as a Safeplace?

Yes, you can choose an adjacent neighbour to accept your parcels and if your neighbour is happy to, they can also sign for any items that require a signature on delivery.

If an item is left in the Safeplace and gets damaged, will I be able to claim compensation?

Guernsey Post have the right to decline a Safeplace if we feel it is not suitable, therefore this should not happen. Once an item has been left at an agreed Safeplace, the item is no longer the responsibility of Guernsey Post and therefore no compensation will be given.

How will I know that Guernsey Post has left an item in the Safeplace?

When an item is left in a Safeplace, the Postal Worker will post a card through your letterbox to inform you that your item has been left there.

What if I have a Keepsafe Service in place?

If you have a Keepsafe in place, we will retain your item with the rest of your mail for delivery or collection on the agreed date.

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Safeplace Delivery

Have your parcel delivered first time, every time*, even when you are not at home.(Scroll down to register online.)

Safeplace Registration Form

Your Safeplace Questions Answered

**Have your parcel delivered first time, every time*, even when you are not at home.
(Scroll down to register online.)**