
How it works
Register for free
and get your UK delivery address.
Shop from your favourite retailers
and ship to your myUKaddress.
We'll contact you to pay the shipping charge online,
and we will deliver to your door.
myUKaddress popular items

Clothing
Standard
Max dimensions:
40cm x 35cm x 32cm

Cushions & lamps
Large
Max dimensions:
61cm x 46cm x 46cm

Children’s car seats
Extra large
Max dimensions:
80cm x 61cm x 61cm
Popular retailers
Frequently asked questions
Any Guernsey resident aged 18 or over can register to use the myUKaddress service to receive deliveries to the island. This does not include businesses.
You do not need to know your dimensions (who has time for that?! ...) We will send you a picture and let you know what size parcel your item falls into when it arrives.
If you are looking to send an item that currently sits outside of the dimensions we offer as standard, please contact our Customer Services team on 711720.
You can use our £5 fixed price returns service for any items that fit within our extra large parcel size or smaller (see our size guide on the myUKaddress page) Some online retailers also offer free returns for certain items.
To return your item follow these simple steps:
- Notify your online retailer that you’ll be returning an item*.
- Print out any labels provided.
- Take your item to our Envoy House branch.
Your item will be sent via our tracked Parcelforce service. Insurance is available upon request.
*If the retailer plans to deduct a returns charge, but you're unable to post the item from Guernsey, you can let them know that you’ll use your own postage service and would prefer not to be charged twice. This way, you can avoid unnecessary return fees!
For items that are larger or heavier than our extra large parcel size please contact our Customer Services team on 711720.