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Important new requirements when sending items internationally
You can now send parcels to the USA. Please click here for more information.
Venezuela - All mail has been suspended due to restrictions on this route becoming challenging owing to unrest in the area and numerous flights cancelled.
The Republic of Ireland now require electronic customs data to be completed when sending all items (correspondence/documents/goods) via a priority service (Tracked and Tracked & Signed). We highly recommend that the sender includes their telephone number in the electronic customs declaration.
Submitting Customs information for International items
When posting your item there is now a requirement to submit your customs form (CN22/CN23), electronically before posting.
This requirement applies worldwide under international customs regulations. Every sender must provide an electronic copy of customs information for items containing goods (excluding correspondence). Failure to comply may result in delays, returns, or even destruction of your item.
How to Submit Customs Information Electronically
For Post Office customers;
- Complete an online customs form on our website.
- You will need an HS Tariff Code to classify the goods in your parcel, see HS Tariff Codes information below for more details.
- This will automatically submit your details electronically and generate a customer reference number.
- Bring your parcel and reference number to the Post Office. Our team will print and attach your customs label for you.
HS Tariff Codes - What You Need to Know
From 1st September 2025, new international customs rules require an HS Tariff Code for each item in your parcel (except gifts or documents).
- An HS Tariff Code is a Harmonised System code used globallly to classify goods for customs purposes.
- Enter the code without spaces or punctuation (e.g. 4901990010, not 4901.99.00.10).
Providing the correct code ensures smooth Customs clearance.
Need an HS Tariff Code? This FedEx lookup tool makes it easy to find the right code for your items.
For myPost customers;
If you send multiple international items on a regular basis, consider setting up a free myPost account.
- Save sender details
- Speed up the process. Click here to learn more and set up your account.
For Business, Ebay or Amazon Marketplace customers;
If you are a business, Ebay or Amazon Marketplace customer please see the relevant guides available to download from the 'International Posting Help' menu links on this page which will help you prepare for this new requirement.
Online Customs Form for sending items internationally
Complete this form to generate a customer reference number which you will need to give to your local branch with your item when posting internationally.