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Sending Guide

The maximum size and weight that you can send varies depending on the destination. The tables below provide a summary of the limits and examples of typical items for each format.

Letters and Large Letters sizes and weights

Postcard and Letter

Minimum Size

Length:14cm
Width:9cm
Thickness:0.25mm

Maximum Size

Length:24cm
Width:16.5cm
Thickness:0.5cm
Weight:100g

Examples

  • Letters (DL and C5 envelopes)
  • Most small birthday cards (excluding cards with badges or 3D effects)
  • Sleeved CD or DVD
  • Some catalogues / brochures
Large Letter

Maximum Size

Length:  35.3cm
Width:    25cm
Thickness: 2.5cm* 

Maximum Weight

750g

Examples

  • Large greeting cards (and cards with badges and 3D effects)
  • A4 letters/documents in C4 envelopes
  • Magazines and brochures
*Maximum thickness is 2cm in Europe and ROW

Parcel size and weight guide

Small parcel (Bailiwick, UK, IOM, Jersey)

Maximum Size

Length:45cm
Width:35cm
Thickness:16cm

Maximum Weight

Weight:2kg

Examples

  • CDs
  • Sunglasses
  • Stationery
  • Small Books
Small parcel (Europe & ROW)

Maximum Size

The combined length + width + depth must be no more than 90cm with no single side longer than 60cm.

Maximum Weight

Weight:2kg

Examples

  • CDs
  • Sunglasses
  • Stationery
  • Small Books
If your item is larger or heavier than the above, it should be sent as a Large Parcel
Roll

Maximum Size

Diameter:7cm
Length:90cm
Combined Maximum Size:Length + twice the diameter
(combined no more than 104cm)

Maximum Weight

Weight:2kg

Examples

  • Posters
  • Photographs
  • Wall Charts
If the length of the roll exceeds 45cm it should be classed as a medium parcel for UK and Bailiwick. For International destinations rolls are classed as small parcels.
Medium parcel (Bailiwick, UK, IOM, Jersey)

Maximum Size

Length:61cm
Width:46cm
Thickness:46cm

Maximum Weight

Weight:20kg

Examples

  • Winter coat
  • Motorbike helmet
  • Microwave oven
Large parcel

Maximum Size

Length:1.5metres
Width:75cm
Thickness:75cm

Maximum Weight

Weight:30kg

Examples

  • Guitar
  • King size duvet set
  • Golf club set
The combined length, width and height for a Parcel must not exceed three metres.