Our key consideration at Guernsey Post is the quality of our service our quality of service targets are an intrinsic part of our operator's licence. We report regularly against these targets to the Regulator and publish our performance for each year in our annual report.
|Locally posted mail||Target|
|Delivered in Jersey||82%|
|Deliverd in UK||82%|
|Mail posted outside of Guernsey and delivered in Guernsey||Target|
|Posted in Jersey||82%|
|Posted in UK||82%|
Local Delivery Service
We operate a 5 days a week service (no weekend deliveries) for standard letters and aim to achieve 95% next working day delivery. We also deliver Parcels with guaranteed Saturday delivery.
UK, Jersey & Isle of Man Delivery Service
This is operated 5 days a week (no despatch or deliveries to the UK on Saturday or Sunday) and aims to achieve 80% next working day delivery. Our quality of service is independently measured and reported.