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Special Delivery

Special Delivery from 1st April 2025

Special Delivery is fast and secure. For urgent or valuable letters and parcels guaranteed next-day delivery to the Bailiwick and UK

  • Guaranteed next working day delivery by 1pm (Monday to Friday) for documents and goods (subject to pre-payment of import VAT) to the Bailiwick and most UK destinations (except when items are sent from Alderney which are only guaranteed for delivery next day when posted before 11am)

  • Two day delivery by 5.30pm for Jersey and Isle of Man
  • Option of 9am delivery in UK (maximum weight 2kg)
  • Option of Saturday delivery (£2.85 extra) (This service is not available in IOM, Jersey, Herm, Alderney and Sark, and some UK businesses such as banks, building societies, travel agents and jewellers)
  • Secure handling
  • Proof of posting
  • Packages signed for on delivery
  • Electronic proof of delivery 
  • Compensation for loss or damage of items, subject to proof of cost, proof of posting and level of compensation (does not include consequential loss);  Acceptance times apply
  • Available from all Guernsey Post branches

View Special Delivery Terms and Conditions here.

Special Delivery from 1st April 2025

Bailiwick Special Delivery rates, and compensation options, guaranteed by 1pm from 1st April 2025
  Compensation Options up to  
FormatWeight (up-to)£750£1000£2500
Letter100g£5.94£12.24£18.54
Large Letter100g£6.17£12.47£18.77
 250g£6.90£13.20£19.50
 500g£7.49£13.79£20.09
 750g£8.03£14.33£20.63
Standard Parcel250g£7.33£13.63£19.93
 500g£7.96£14.26£20.56
 1kg£9.45£15.75£22.05
 1.5kg£11.76£18.06£24.36
 2kg£12.64£18.94£25.24
 5kg£15.93£22.23£28.53
 10kg£19.12£25.42£31.72
 20kg£23.48£29.78£36.08

Saturday guaranteed delivery available for an additional £2.85 to prices shown above

  • An alternative to a handwritten signature may be possible if the attendee is unable to provide a signature due to disability, and if there is no-one else available to provide a signature
  • Special Delivery cannot be used for delivery to an Admail address or posted in postboxes
  • Document packages must be clearly marked 'DOCUMENTS'
Special Delivery -UK rates, and compensation options guaranteed by 1pm from 1st April 2025

Special Delivery to UK guaranteed by 1pm

  Compensation options up to
FormatWeight (up-to)£750£1,000£2,500**
Letter100g£10.42£18.82£27.22
Large Letter100g£10.95£19.35£27.75
 250g£11.89£20.29£28.69
 500g£13.19£21.59£29.99
 750g£13.60£22.00£30.40
Standard Parcel 250g£13.65£22.05£30.45
 500g£14.23£22.63£31.03
 1kg£16.35£24.75£33.15
 1.5kg£20.08£28.48£36.88
 2kg£22.18£30.58£38.98
 5kg£34.05£42.45£50.85
 10kg£36.55£44.95£53.35
 20kg£39.05

£47.45

£55.85
  • Scroll down to see the Last Posting Times for guaranteed next day delivery. Saturday guaranteed by 1pm will be an additional £2.85 to prices shown (This service is not available in Jersey, Herm, Alderney, Sark and some UK and IOM businesses such as banks, building societies, travel agents and jewellers)
  • **£900.00 for items where import VAT is pre-paid (in line with HMRC notice 143)
  • With Special Delivery we guarantee delivery for documents and goods to most UK destinations (including Northern Ireland) by 9am or 1pm the next working day
  • Delivery to some destinations takes a little longer but we still guarantee delivery within three working days by 5:30pm
  • Special Delivery cannot be used for delivery to an Admail address or posted in postboxes
  • Document packages must be clearly marked 'DOCUMENTS'

The maximum weight for items sent using Special Delivery by 9am is 2kg.

  • **£900.00 for items where import VAT is pre-paid (in line with HMRC notice 143)
  • With Special Delivery we guarantee delivery for documents and goods to most UK destinations (including Northern Ireland) by 9am or 1pm the next working day
  • Delivery to some destinations takes a little longer but we still guarantee delivery within three working days by 5:30pm
  • Special Delivery cannot be used for delivery to an Admail address or posted in postboxes
  • Document packages must be clearly marked 'DOCUMENTS'
Special Delivery - UK rates, and compensation options, guaranteed by 9am from 1st April

Special Delivery guaranteed by 9am

  Compensation options up to
FormatWeight (up-to)£750£1,000£2,500**
Letter100g£24.62£33.02£41.42
Large Letter100g£25.15£33.55£41.95
 250g£26.09£34.49£42.89
 500g£27.39£35.79£44.19
 750g£27.80£36.20£44.60
Standard Parcel250g£27.85£36.25£44.65
 500g

£28.43

£36.83£45.23
1kg£30.55£38.95

£47.35

 1.5kg£34.28£42.68£51.08
 2kg£36.38£44.78£53.18

The maximum weight for items sent using Special Delivery by 9am is 2kg.

  • **£900.00 for items where import VAT is pre-paid (in line with HMRC notice 143)
  • With Special Delivery we guarantee delivery for documents and goods to most UK destinations (including Northern Ireland) by 9am or 1pm the next working day
  • Delivery to some destinations takes a little longer but we still guarantee delivery within three working days by 5:30pm
  • Special Delivery cannot be used for delivery to an Admail address or posted in postboxes
  • Document packages must be clearly marked 'DOCUMENTS'

Scroll down to see the Last Posting Times for guaranteed next day delivery.

Last posting times for special delivery
Guernsey Post branchesLatest acceptance time for guaranteed next working day delivery*
Envoy House4.30pm
Guernsey Post Business Hub3.30pm
The Market, Co-op Fresh Food Store4.00pm
Bridge, St Sampsons, Co-op Fresh Food Store4.00pm
Cobo, Food Hall4.00pm
Forest, Forest Stores4.00pm
L'Islet, Food Hall4.00pm
St Martin's, Co-op Fresh Food Stores4.00pm
St Pierre du Bois Post Office4.00pm
Alderney, Le Cocq's Store11.00am 
Sark Post Office & Herm5pm *guaranteed two day delivery
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Special Delivery size and weight limits

Parcel

Maximum Size

Width + Height + Length = 90cm
Width 46cm
Height 46cm
Length 61cm

Maximum Weight

20kg (2kg for 9am delivery)

Examples

Documents
Mechanical parts
Electrical equipment

The longest side cannot be longer than 61cm and shorter sides cannot be longer than 46cm

Sending Items for Repair and Valuation

Please be aware that parcels and large parcels with a value exceeding £900.00 or items for temporary importation regardless of the value e.g. repairs or valuations, are subject to Border Force clearance procedures.

Special Delivery Compensation

Compensation

The terms and conditions of the compensation cover the cost of money, jewellery and other items lost or damaged, up to a maximum of either £750.00, £1,000.00 or £2,500.00, dependent on the compensation level purchased (£900.00 when Import VAT is prepaid). Money and jewellery must be sent in Special Delivery prepaid envelopes.

Guernsey Post are not liable for consequential loss claims, or the market value of any message or information (such as travel or entertainment tickets). The liability in respect of such items is limited to the value of the printed material and administration fee for replacement, not the actual item or its replacement item.

Guernsey Post are not liable for delays incurred to an item as a result of a Force Majeure Event (as defined in our General Terms and Conditons)

Consequential loss

  • Guernsey Post is not liable for consequential loss, or claims for the market value of any message or information (such as travel or entertainment tickets)
  • Liability for such items is limited to the value of the printed material and administration fee for replacement and not the actual item or its replacement item

To make a claim complete the customer claim form and return it, together with the receipt as proof of posting and proof of the cost of replacing the lost or damaged item, no later than three months from the date of posting. For delays, claims must be made within 10 days of the posting date.

Claims

If Guernsey Post fail to meet the guarantee times for Special Delivery, Guernsey Post will refund the cost of the postage, on receipt of a completed Claim Form, together with the receipt stating guaranteed delivery time, as proof of posting. Claims must be made within three months of the posting date, for loss or damage and within 10 days for delayed items. Please click here for information on claims procedures.

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There is no next day delivery guarantee available on items to be sent for repair and valuation.

All postcodes listed below cannot be guaranteed next working day by 9am but can be delivered by 9.30am

Mainland

PostcodesLocation
AB15-16, AB21-23, AB25Aberdeen
BA1, BA6, BA16Bath
BB1-3, BB6Blackburn
BD20-22Mid Yorkshire
BH23, BH25Bournemouth
BL0-9North West England
BN1, BN2(1-5), BN15, BN41-44, BN5-8Brighton
BR1-6Bromley
BS3-5, BS8, BS13-14, BS20-25, BS27, BS29-31, BS37, BS40 (5), BS41 (8), BS48, BS49 (4&5)Bristol
BT32Northern Ireland
CA8-9, CA12, CA14, CA18-28Carlisle
CB6-8Cambridge
CF3, CF5, CF14-15, CF30-33, CF35, CF37-38, CF62-64, CF72, CF81-83Cardiff
CH1, CH3, CH6, CH8, CH25-34, CH41-49, CH60-66Chester
CM5-6, CM9, CM13-20, CM22-23Chelmsford
CO1, CO2-4, CO5 (7), CO6, CO7 (7), CO8-9, CO10-16Colchester
CR4-5, CR8Croydon
CT1-4, CT11-12, CT18-21Canterbury
CW1-4, CW6-7, CW10-12Crewe
DA6-7, DA16Dartford
DE5-6, DE45, DE65Derby
DG1-2, DG12, DG16West of Scotland
DL1-4, DL9-11, DL13-15Darlington
DN18-19, DN39-41Doncaster
DT3-4, DT6-10Dorchester
E1-6, E11-18, E20, E77East London
EX7-8, EX10, EX12-14, EX16-17, EX19, EX24, EX36Exeter
FY8Blackpool
G1, G11, G62Glasgow
GL3-6, GL8-10, GL14, GL16-18, GL20, GL50-56Gloucester
GU6-20, GU21 (1-9), GU22-25, GU34, GU46-47, GU51-52Guildford
HD7, HD8 (1), HD8 (8&9)Huddersfield
HG4-5Mid Yorkshire
HU4, HU11 (4&5), HU17-18Hull
HX1-7Halifax
IG1-7, IG11Ilford
IP1-5, IP8, IP9 (1), IP10-11Ipswich
KT2-4, KT8-KT9, KT11-21Kingston upon Thames
L1-5, L2 (22, 23, 29), L10-19, L25-28, L3 (37-39), L40Liverpool
LA5-7Cumbria Lancashire
LE16Leicester
 LL11-14, LL16-19, LL21-22, LL28-29Llandudno
LN7-8Lincoln
LS18-21, LS28-29Leeds
M5-M6, M12-18, M20-24, M26-27, M30-31, M33-34, M41, M43-44, M90,Manchester
ME7 (3), ME8-17Rochester
ML3-5, ML9-10Motherwell
 N8-12, N14-15, N17-18, N20-22, N33, N44North London
NE12, NE17-20, NE23-26, NE31-36, NE41-49, NE61-71Newcastle upon Tyne
 NG34Nottingham
NP11Newport
NR8 (6&7), NR11 (6), NR15 (2), NR16 (1), NR19-25, NR27-35Norwich
NW1, NW5London NW
OL1-10, OL13Oldham
OX1-3, OX5, OX7, OX10-14, OX18, OX20, OX28-29, OX49Oxford
PE15, PE19-22, PE35Peterborough

PL10-11, PL13, PL15-16, PL22, PL27-28

Plymouth

 PO1-3, PO7-9, PO12-17

Portsmouth

 PR3 (0-3, 6,8, 9), PR4 (1-3, 6, 9), PR5-7

Preston

RG1-2, RG4-6, RG 8 (7&8), RG10, RG12, RG14, RG18-25, RG27-29, RG40-42, RG45

Readng

RH1-5, RH7-9, RH12-19, RH20 (1-4,6, 9)

Redhill

RM3, RM11-12, RM14-20

Romford

S4 (44)

Sheffield

SA17, SA19-20

Swansea

SE4-6, SE9, SE12-15, SE19-26

South East London

SK1-5, SK6 (0-9), SK7 (0-3), SK8-9), SK12 (1), SK13 (0, 5-9), SK14, SK16

Stockport

SL5

Slough

SM1-3, SM5-7

Sutton & Morden

SN10, SN12

Swindon

 SO14-23, SO25, SO30-31, SO32 (1-3), SO41-42, SO45, SO50-53

Southampton

SP1-2, SP4 (4-6), SP5-6

Salisbury

SR7-8

Sunderland

SS0-2, SS22, SS99

Southend on Sea

ST10, ST13

Stoke on Trent

SW1, SW4-8, SW10-15, SW18-20

South West London

SY10-11, SY22

North Wales

TA1-7 , TA11, TA21

South West England

TN8-18, TN23-27, TN30

Tunbridge

TQ1-4, TQ9-14

Torquay

TR10-11, TR15-16

Cornwall

TS1-5, TS15-29

Cleveland

TW3-6, TW9-19

Twickenham

WA13, WA16

Warrington

WN1-6

Wigan

WR10-14

Worcester

YO1, YO10, YO17-19, YO25, YO42

Yorkshire

Islands

PostcodesLocation
GY 1-10Guernsey
IM-All I(except IM1)Isle Of man
JE 1 - 5Jersey
KA27, 28Arran
KW16Stromness Town only
KW16non Town
KW17Orkney
PA20 - 27, PA20 (0&9)Isle of Bute
PA60 - 75, 78Paisley
PO30 - 41Isle of Wight
ZE1, 2, 3Shetlands
All postcodes listed below cannot be guaranteed next working day by 9am but can be delivered by 10am

Mainland

PostcodesLocation
BA3-5, BA11-15Bath
BB4-5, BB7-8, BB10-12Blackburn
BN2 (6-8), BN3, BN10-14, BN16-18, BN20-27, BN52, BN9Brighton
BR8Bromley
BS28Bristol
BT47 (2, 3,5,6), BT47 (3,5,6), BT48, BT78-80Northern Ireland
CB1-2, CB9-11Cambridge
CF34, CF36, CF39-42, CF44, CF47-48, CF61, CF71Cardiff
CO5 (0,1, 8, 9), CO7 (0,5,6,8)Colchester
CT7-10, CT13-17Canterbury
CW5Crewe
DG7, DG3, DG5West of Scotland
DL6-7, DL8 (1-5), DL12Darlington
DT5Dorchester
EH1, EH11, EH13-14, EH18-27, EH29-30, EH36-38, EH47-49, EH52-55Edinburgh
EX22, EX31-33, EX37-38Exeter
 FK3Falkirk
FY1-3, FY7Blackpool
G15, G20, G31-33, G41, G43-G44, G51-52, G60-61, G64-68, G69 (0, 1, 9), G70-79, G81-82, G84, GL7Glasgow
GU26, GU28-32, GU35Guildford
HR1-4, HR6, HR9Hereford
HU1-2, HU6-8Hull
IP12-14, IP28 (6), IP29-33Ipswich
KA1-4, KA13, KA16-17, KA24-25Kilmarnock
LA1-4, LA11, LA21-23Cumbria Lancashire
LL23-25, LL30-34, LL37-41, LL54-64, LL66-78Llandudno
LN11Lincoln
M29, M46Manchester
ML1, ML6Motherwell
NP4, NP10, NP12-13, NP15, NP18-20, NP22-26, NP44Newport
NR11 (7), NR26Norwich
OX9, OX15-17, OX25-27, OX39Oxford
PA11, PA13-19, PA4, PA7-8Cambeltown
PE16, PE24-25, PE36, PE38Peterborough
 PH1-2 , PH14Perthshire
PO11, PO18-19, PO20 (1-8), PO21-22Portsmouth
 PR1-2, PR3 (5), PR4 (0), PR8-9Preston
 RG9, RG30-31Reading
 SA34, SA38-40, SA44-48, SA66-72Swansea
SE1-3, SE7-8, SE10-11, SE16-18, SE28South East London
SK10-11, SK17, SK23 (6)Stockport
SO24Southampton
SW2-3, SW9, SW16-17South West London
SY1-5, SY13-17, SY19, SY21North Wales
TA10, TA16-19South West England
TD1Galashiels
TN6-7, TN20-22, TN28-29, TN31-40Tunbridge
TQ5-8Torquay
TR7-9, TR14, TR27Cornwall
 TS7-14Cleveland
WR9Worcester
YO11-16Yorkshire
Special Delivery by 9am - This service is unavailable to all postcodes listed below

Mainland

PostcodesLocation
AB10-14, AB30-39, AB41-45, AB51-56 Aberdeen
BA10, BA20, BA21, BA22, BA7, BA8, BA9Bath
BB18, BB94 Blackburn
BD23, BD24 Mid Yorkshire
BT34, BT34, BT35, BT42, BT43, BT44, BT47, BT49, BT51, BT52, BT53, BT54, BT57, BT60-61, BT68, BT70-71, BT74, BT76-77, BT81-82, BT92-94 Northern Ireland
CM3 Chelmsford
DD1-6, DD8-11 Dundee
DG8-DG9 West of Scotland
DN31-37 Doncaster
EH4-6, EH9-EH10, EH15-17, EH31-35, EH39-46, EH51 Edinburgh
EX23, EX34, EX39 Exeter
FK1-2, FK4-6, FK7-16 Falkirk
 G13-G14Glasgow
HG1-3Harrogate
HS1-9Outer Hebrides
IP7, IP15-28Ipswich
 IV1-9, IV10-28, IV30-32, IV36, IV40-V49, IV51-56, IV63Inverness
KA5-12, KA18, KA20-23, KA26-30Kilmarnock
 KW1-3, KW5-17Kirkwall
 KY1-2, KY4-16Eastern Scotland
LA8-9, LA12-20Lancaster
LD1-4, LD6Llandrindod Wells
LL46-53Llandudno
LN1-2, LN4-6, LN9-10, LN12-13Lincoln
ML2, ML8, ML11-12Motherwell
NP7-8, NP16Newport
PE23, PE37Peterborough
 PH5-8, PH10-13, PH15-26, PH30-44, PH49-50Perth, Scotland
PL29-35Plymouth
PO30-41Portsmouth
SA35-37, SA41-43, SA61-65South West Wales
SP4, SP7-11Salisbury
SY6, SY8, SY20, SY23-25Shrewsbury
TA24West Somerset
TD3-12, TD14-15Galashiels
TR12-13, TR17-26, TR93Truro
 YO7, YO21-22, YO30-32, YO41, YO43, YO51, YO60-62, YO91York

 

Islands

PostcodesLocation
GY 1, GY9-10Guernsey
IM1-9, IM86-87, IM99Isle Of man
JE AllJersey
PA1-3, PA5-6, PA9-10, PA12, PA20-38, PA41-49, PA60-78Paisley
ZE1-3Sheland
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