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Special Delivery from 1st April 2025
Special Delivery is fast and secure. For urgent or valuable letters and parcels guaranteed next-day delivery to the Bailiwick and UK
Guaranteed next working day delivery by 1pm (Monday to Friday) for documents and goods (subject to pre-payment of import VAT) to the Bailiwick and most UK destinations (except when items are sent from Alderney which are only guaranteed for delivery next day when posted before 11am)
- Two day delivery by 5.30pm for Jersey and Isle of Man
- Option of 9am delivery in UK (maximum weight 2kg)
- Option of Saturday delivery (£2.85 extra) (This service is not available in IOM, Jersey, Herm, Alderney and Sark, and some UK businesses such as banks, building societies, travel agents and jewellers)
- Secure handling
- Proof of posting
- Packages signed for on delivery
- Electronic proof of delivery
- Compensation for loss or damage of items, subject to proof of cost, proof of posting and level of compensation (does not include consequential loss); Acceptance times apply
- Available from all Guernsey Post branches
Special Delivery from 1st April 2025
| Compensation Options up to | ||||
| Format | Weight (up-to) | £750 | £1000 | £2500 |
| Letter | 100g | £5.94 | £12.24 | £18.54 |
| Large Letter | 100g | £6.17 | £12.47 | £18.77 |
| 250g | £6.90 | £13.20 | £19.50 | |
| 500g | £7.49 | £13.79 | £20.09 | |
| 750g | £8.03 | £14.33 | £20.63 | |
| Standard Parcel | 250g | £7.33 | £13.63 | £19.93 |
| 500g | £7.96 | £14.26 | £20.56 | |
| 1kg | £9.45 | £15.75 | £22.05 | |
| 1.5kg | £11.76 | £18.06 | £24.36 | |
| 2kg | £12.64 | £18.94 | £25.24 | |
| 5kg | £15.93 | £22.23 | £28.53 | |
| 10kg | £19.12 | £25.42 | £31.72 | |
| 20kg | £23.48 | £29.78 | £36.08 | |
Saturday guaranteed delivery available for an additional £2.85 to prices shown above
- An alternative to a handwritten signature may be possible if the attendee is unable to provide a signature due to disability, and if there is no-one else available to provide a signature
- Special Delivery cannot be used for delivery to an Admail address or posted in postboxes
- Document packages must be clearly marked 'DOCUMENTS'
Special Delivery to UK guaranteed by 1pm
| Compensation options up to | ||||
| Format | Weight (up-to) | £750 | £1,000 | £2,500** |
| Letter | 100g | £10.42 | £18.82 | £27.22 |
| Large Letter | 100g | £10.95 | £19.35 | £27.75 |
| 250g | £11.89 | £20.29 | £28.69 | |
| 500g | £13.19 | £21.59 | £29.99 | |
| 750g | £13.60 | £22.00 | £30.40 | |
| Standard Parcel | 250g | £13.65 | £22.05 | £30.45 |
| 500g | £14.23 | £22.63 | £31.03 | |
| 1kg | £16.35 | £24.75 | £33.15 | |
| 1.5kg | £20.08 | £28.48 | £36.88 | |
| 2kg | £22.18 | £30.58 | £38.98 | |
| 5kg | £34.05 | £42.45 | £50.85 | |
| 10kg | £36.55 | £44.95 | £53.35 | |
| 20kg | £39.05 | £47.45 | £55.85 | |
- Scroll down to see the Last Posting Times for guaranteed next day delivery. Saturday guaranteed by 1pm will be an additional £2.85 to prices shown (This service is not available in Jersey, Herm, Alderney, Sark and some UK and IOM businesses such as banks, building societies, travel agents and jewellers)
- **£900.00 for items where import VAT is pre-paid (in line with HMRC notice 143)
- With Special Delivery we guarantee delivery for documents and goods to most UK destinations (including Northern Ireland) by 9am or 1pm the next working day
- Delivery to some destinations takes a little longer but we still guarantee delivery within three working days by 5:30pm
- Special Delivery cannot be used for delivery to an Admail address or posted in postboxes
- Document packages must be clearly marked 'DOCUMENTS'
The maximum weight for items sent using Special Delivery by 9am is 2kg.
- **£900.00 for items where import VAT is pre-paid (in line with HMRC notice 143)
- With Special Delivery we guarantee delivery for documents and goods to most UK destinations (including Northern Ireland) by 9am or 1pm the next working day
- Delivery to some destinations takes a little longer but we still guarantee delivery within three working days by 5:30pm
- Special Delivery cannot be used for delivery to an Admail address or posted in postboxes
- Document packages must be clearly marked 'DOCUMENTS'
Special Delivery guaranteed by 9am
| Compensation options up to | ||||
| Format | Weight (up-to) | £750 | £1,000 | £2,500** |
| Letter | 100g | £24.62 | £33.02 | £41.42 |
| Large Letter | 100g | £25.15 | £33.55 | £41.95 |
| 250g | £26.09 | £34.49 | £42.89 | |
| 500g | £27.39 | £35.79 | £44.19 | |
| 750g | £27.80 | £36.20 | £44.60 | |
| Standard Parcel | 250g | £27.85 | £36.25 | £44.65 |
| 500g | £28.43 | £36.83 | £45.23 | |
| 0 | 1kg | £30.55 | £38.95 | £47.35 |
| 1.5kg | £34.28 | £42.68 | £51.08 | |
| 2kg | £36.38 | £44.78 | £53.18 | |
The maximum weight for items sent using Special Delivery by 9am is 2kg.
- **£900.00 for items where import VAT is pre-paid (in line with HMRC notice 143)
- With Special Delivery we guarantee delivery for documents and goods to most UK destinations (including Northern Ireland) by 9am or 1pm the next working day
- Delivery to some destinations takes a little longer but we still guarantee delivery within three working days by 5:30pm
- Special Delivery cannot be used for delivery to an Admail address or posted in postboxes
- Document packages must be clearly marked 'DOCUMENTS'
Scroll down to see the Last Posting Times for guaranteed next day delivery.
| Guernsey Post branches | Latest acceptance time for guaranteed next working day delivery* |
| Envoy House | 4.30pm |
| Guernsey Post Business Hub | 3.30pm |
| The Market, Co-op Fresh Food Store | 4.00pm |
| Bridge, St Sampsons, Co-op Fresh Food Store | 4.00pm |
| Cobo, Food Hall | 4.00pm |
| Forest, Forest Stores | 4.00pm |
| L'Islet, Food Hall | 4.00pm |
| St Martin's, Co-op Fresh Food Stores | 4.00pm |
| St Pierre du Bois Post Office | 4.00pm |
| Alderney, Le Cocq's Store | 11.00am |
| Sark Post Office & Herm | 5pm *guaranteed two day delivery |
Special Delivery size and weight limits
Maximum Size
Width + Height + Length = 90cm
Width 46cm
Height 46cm
Length 61cm
Maximum Weight
20kg (2kg for 9am delivery)
Examples
Documents
Mechanical parts
Electrical equipment
Sending Items for Repair and Valuation
Please be aware that parcels and large parcels with a value exceeding £900.00 or items for temporary importation regardless of the value e.g. repairs or valuations, are subject to Border Force clearance procedures.
Compensation
The terms and conditions of the compensation cover the cost of money, jewellery and other items lost or damaged, up to a maximum of either £750.00, £1,000.00 or £2,500.00, dependent on the compensation level purchased (£900.00 when Import VAT is prepaid). Money and jewellery must be sent in Special Delivery prepaid envelopes.
Guernsey Post are not liable for consequential loss claims, or the market value of any message or information (such as travel or entertainment tickets). The liability in respect of such items is limited to the value of the printed material and administration fee for replacement, not the actual item or its replacement item.
Guernsey Post are not liable for delays incurred to an item as a result of a Force Majeure Event (as defined in our General Terms and Conditons)
Consequential loss
- Guernsey Post is not liable for consequential loss, or claims for the market value of any message or information (such as travel or entertainment tickets)
- Liability for such items is limited to the value of the printed material and administration fee for replacement and not the actual item or its replacement item
To make a claim complete the customer claim form and return it, together with the receipt as proof of posting and proof of the cost of replacing the lost or damaged item, no later than three months from the date of posting. For delays, claims must be made within 10 days of the posting date.
Claims
If Guernsey Post fail to meet the guarantee times for Special Delivery, Guernsey Post will refund the cost of the postage, on receipt of a completed Claim Form, together with the receipt stating guaranteed delivery time, as proof of posting. Claims must be made within three months of the posting date, for loss or damage and within 10 days for delayed items. Please click here for information on claims procedures.
There is no next day delivery guarantee available on items to be sent for repair and valuation.
Mainland
| Postcodes | Location |
| AB15-16, AB21-23, AB25 | Aberdeen |
| BA1, BA6, BA16 | Bath |
| BB1-3, BB6 | Blackburn |
| BD20-22 | Mid Yorkshire |
| BH23, BH25 | Bournemouth |
| BL0-9 | North West England |
| BN1, BN2(1-5), BN15, BN41-44, BN5-8 | Brighton |
| BR1-6 | Bromley |
| BS3-5, BS8, BS13-14, BS20-25, BS27, BS29-31, BS37, BS40 (5), BS41 (8), BS48, BS49 (4&5) | Bristol |
| BT32 | Northern Ireland |
| CA8-9, CA12, CA14, CA18-28 | Carlisle |
| CB6-8 | Cambridge |
| CF3, CF5, CF14-15, CF30-33, CF35, CF37-38, CF62-64, CF72, CF81-83 | Cardiff |
| CH1, CH3, CH6, CH8, CH25-34, CH41-49, CH60-66 | Chester |
| CM5-6, CM9, CM13-20, CM22-23 | Chelmsford |
| CO1, CO2-4, CO5 (7), CO6, CO7 (7), CO8-9, CO10-16 | Colchester |
| CR4-5, CR8 | Croydon |
| CT1-4, CT11-12, CT18-21 | Canterbury |
| CW1-4, CW6-7, CW10-12 | Crewe |
| DA6-7, DA16 | Dartford |
| DE5-6, DE45, DE65 | Derby |
| DG1-2, DG12, DG16 | West of Scotland |
| DL1-4, DL9-11, DL13-15 | Darlington |
| DN18-19, DN39-41 | Doncaster |
| DT3-4, DT6-10 | Dorchester |
| E1-6, E11-18, E20, E77 | East London |
| EX7-8, EX10, EX12-14, EX16-17, EX19, EX24, EX36 | Exeter |
| FY8 | Blackpool |
| G1, G11, G62 | Glasgow |
| GL3-6, GL8-10, GL14, GL16-18, GL20, GL50-56 | Gloucester |
| GU6-20, GU21 (1-9), GU22-25, GU34, GU46-47, GU51-52 | Guildford |
| HD7, HD8 (1), HD8 (8&9) | Huddersfield |
| HG4-5 | Mid Yorkshire |
| HU4, HU11 (4&5), HU17-18 | Hull |
| HX1-7 | Halifax |
| IG1-7, IG11 | Ilford |
| IP1-5, IP8, IP9 (1), IP10-11 | Ipswich |
| KT2-4, KT8-KT9, KT11-21 | Kingston upon Thames |
| L1-5, L2 (22, 23, 29), L10-19, L25-28, L3 (37-39), L40 | Liverpool |
| LA5-7 | Cumbria Lancashire |
| LE16 | Leicester |
| LL11-14, LL16-19, LL21-22, LL28-29 | Llandudno |
| LN7-8 | Lincoln |
| LS18-21, LS28-29 | Leeds |
| M5-M6, M12-18, M20-24, M26-27, M30-31, M33-34, M41, M43-44, M90, | Manchester |
| ME7 (3), ME8-17 | Rochester |
| ML3-5, ML9-10 | Motherwell |
| N8-12, N14-15, N17-18, N20-22, N33, N44 | North London |
| NE12, NE17-20, NE23-26, NE31-36, NE41-49, NE61-71 | Newcastle upon Tyne |
| NG34 | Nottingham |
| NP11 | Newport |
| NR8 (6&7), NR11 (6), NR15 (2), NR16 (1), NR19-25, NR27-35 | Norwich |
| NW1, NW5 | London NW |
| OL1-10, OL13 | Oldham |
| OX1-3, OX5, OX7, OX10-14, OX18, OX20, OX28-29, OX49 | Oxford |
| PE15, PE19-22, PE35 | Peterborough |
PL10-11, PL13, PL15-16, PL22, PL27-28 | Plymouth |
PO1-3, PO7-9, PO12-17 | Portsmouth |
PR3 (0-3, 6,8, 9), PR4 (1-3, 6, 9), PR5-7 | Preston |
RG1-2, RG4-6, RG 8 (7&8), RG10, RG12, RG14, RG18-25, RG27-29, RG40-42, RG45 | Readng |
RH1-5, RH7-9, RH12-19, RH20 (1-4,6, 9) | Redhill |
RM3, RM11-12, RM14-20 | Romford |
S4 (44) | Sheffield |
SA17, SA19-20 | Swansea |
SE4-6, SE9, SE12-15, SE19-26 | South East London |
SK1-5, SK6 (0-9), SK7 (0-3), SK8-9), SK12 (1), SK13 (0, 5-9), SK14, SK16 | Stockport |
SL5 | Slough |
SM1-3, SM5-7 | Sutton & Morden |
SN10, SN12 | Swindon |
SO14-23, SO25, SO30-31, SO32 (1-3), SO41-42, SO45, SO50-53 | Southampton |
SP1-2, SP4 (4-6), SP5-6 | Salisbury |
SR7-8 | Sunderland |
SS0-2, SS22, SS99 | Southend on Sea |
ST10, ST13 | Stoke on Trent |
SW1, SW4-8, SW10-15, SW18-20 | South West London |
SY10-11, SY22 | North Wales |
TA1-7 , TA11, TA21 | South West England |
TN8-18, TN23-27, TN30 | Tunbridge |
TQ1-4, TQ9-14 | Torquay |
TR10-11, TR15-16 | Cornwall |
TS1-5, TS15-29 | Cleveland |
TW3-6, TW9-19 | Twickenham |
WA13, WA16 | Warrington |
WN1-6 | Wigan |
WR10-14 | Worcester |
YO1, YO10, YO17-19, YO25, YO42 | Yorkshire |
Islands
| Postcodes | Location |
| GY 1-10 | Guernsey |
| IM-All I(except IM1) | Isle Of man |
| JE 1 - 5 | Jersey |
| KA27, 28 | Arran |
| KW16 | Stromness Town only |
| KW16 | non Town |
| KW17 | Orkney |
| PA20 - 27, PA20 (0&9) | Isle of Bute |
| PA60 - 75, 78 | Paisley |
| PO30 - 41 | Isle of Wight |
| ZE1, 2, 3 | Shetlands |
Mainland
| Postcodes | Location |
| BA3-5, BA11-15 | Bath |
| BB4-5, BB7-8, BB10-12 | Blackburn |
| BN2 (6-8), BN3, BN10-14, BN16-18, BN20-27, BN52, BN9 | Brighton |
| BR8 | Bromley |
| BS28 | Bristol |
| BT47 (2, 3,5,6), BT47 (3,5,6), BT48, BT78-80 | Northern Ireland |
| CB1-2, CB9-11 | Cambridge |
| CF34, CF36, CF39-42, CF44, CF47-48, CF61, CF71 | Cardiff |
| CO5 (0,1, 8, 9), CO7 (0,5,6,8) | Colchester |
| CT7-10, CT13-17 | Canterbury |
| CW5 | Crewe |
| DG7, DG3, DG5 | West of Scotland |
| DL6-7, DL8 (1-5), DL12 | Darlington |
| DT5 | Dorchester |
| EH1, EH11, EH13-14, EH18-27, EH29-30, EH36-38, EH47-49, EH52-55 | Edinburgh |
| EX22, EX31-33, EX37-38 | Exeter |
| FK3 | Falkirk |
| FY1-3, FY7 | Blackpool |
| G15, G20, G31-33, G41, G43-G44, G51-52, G60-61, G64-68, G69 (0, 1, 9), G70-79, G81-82, G84, GL7 | Glasgow |
| GU26, GU28-32, GU35 | Guildford |
| HR1-4, HR6, HR9 | Hereford |
| HU1-2, HU6-8 | Hull |
| IP12-14, IP28 (6), IP29-33 | Ipswich |
| KA1-4, KA13, KA16-17, KA24-25 | Kilmarnock |
| LA1-4, LA11, LA21-23 | Cumbria Lancashire |
| LL23-25, LL30-34, LL37-41, LL54-64, LL66-78 | Llandudno |
| LN11 | Lincoln |
| M29, M46 | Manchester |
| ML1, ML6 | Motherwell |
| NP4, NP10, NP12-13, NP15, NP18-20, NP22-26, NP44 | Newport |
| NR11 (7), NR26 | Norwich |
| OX9, OX15-17, OX25-27, OX39 | Oxford |
| PA11, PA13-19, PA4, PA7-8 | Cambeltown |
| PE16, PE24-25, PE36, PE38 | Peterborough |
| PH1-2 , PH14 | Perthshire |
| PO11, PO18-19, PO20 (1-8), PO21-22 | Portsmouth |
| PR1-2, PR3 (5), PR4 (0), PR8-9 | Preston |
| RG9, RG30-31 | Reading |
| SA34, SA38-40, SA44-48, SA66-72 | Swansea |
| SE1-3, SE7-8, SE10-11, SE16-18, SE28 | South East London |
| SK10-11, SK17, SK23 (6) | Stockport |
| SO24 | Southampton |
| SW2-3, SW9, SW16-17 | South West London |
| SY1-5, SY13-17, SY19, SY21 | North Wales |
| TA10, TA16-19 | South West England |
| TD1 | Galashiels |
| TN6-7, TN20-22, TN28-29, TN31-40 | Tunbridge |
| TQ5-8 | Torquay |
| TR7-9, TR14, TR27 | Cornwall |
| TS7-14 | Cleveland |
| WR9 | Worcester |
| YO11-16 | Yorkshire |
Mainland
| Postcodes | Location |
| AB10-14, AB30-39, AB41-45, AB51-56 | Aberdeen |
| BA10, BA20, BA21, BA22, BA7, BA8, BA9 | Bath |
| BB18, BB94 | Blackburn |
| BD23, BD24 | Mid Yorkshire |
| BT34, BT34, BT35, BT42, BT43, BT44, BT47, BT49, BT51, BT52, BT53, BT54, BT57, BT60-61, BT68, BT70-71, BT74, BT76-77, BT81-82, BT92-94 | Northern Ireland |
| CM3 | Chelmsford |
| DD1-6, DD8-11 | Dundee |
| DG8-DG9 | West of Scotland |
| DN31-37 | Doncaster |
| EH4-6, EH9-EH10, EH15-17, EH31-35, EH39-46, EH51 | Edinburgh |
| EX23, EX34, EX39 | Exeter |
| FK1-2, FK4-6, FK7-16 | Falkirk |
| G13-G14 | Glasgow |
| HG1-3 | Harrogate |
| HS1-9 | Outer Hebrides |
| IP7, IP15-28 | Ipswich |
| IV1-9, IV10-28, IV30-32, IV36, IV40-V49, IV51-56, IV63 | Inverness |
| KA5-12, KA18, KA20-23, KA26-30 | Kilmarnock |
| KW1-3, KW5-17 | Kirkwall |
| KY1-2, KY4-16 | Eastern Scotland |
| LA8-9, LA12-20 | Lancaster |
| LD1-4, LD6 | Llandrindod Wells |
| LL46-53 | Llandudno |
| LN1-2, LN4-6, LN9-10, LN12-13 | Lincoln |
| ML2, ML8, ML11-12 | Motherwell |
| NP7-8, NP16 | Newport |
| PE23, PE37 | Peterborough |
| PH5-8, PH10-13, PH15-26, PH30-44, PH49-50 | Perth, Scotland |
| PL29-35 | Plymouth |
| PO30-41 | Portsmouth |
| SA35-37, SA41-43, SA61-65 | South West Wales |
| SP4, SP7-11 | Salisbury |
| SY6, SY8, SY20, SY23-25 | Shrewsbury |
| TA24 | West Somerset |
| TD3-12, TD14-15 | Galashiels |
| TR12-13, TR17-26, TR93 | Truro |
| YO7, YO21-22, YO30-32, YO41, YO43, YO51, YO60-62, YO91 | York |
Islands
| Postcodes | Location |
| GY 1, GY9-10 | Guernsey |
| IM1-9, IM86-87, IM99 | Isle Of man |
| JE All | Jersey |
| PA1-3, PA5-6, PA9-10, PA12, PA20-38, PA41-49, PA60-78 | Paisley |
| ZE1-3 | Sheland |