Special Delivery

Special Delivery from 3rd January

Special Delivery is fast and secure. For urgent or valuable letters and parcels guaranteed next-day delivery to the Bailiwick and UK

Guaranteed next working day delivery by 1pm (Monday to Friday) for documents and goods (subject to pre-payment of import VAT) to the Bailiwick and most UK destinations (except when items are sent from Alderney which are only guaranteed for delivery next day when posted before 11am)
Two day delivery by 5.30pm for Jersey and Isle of Man
Option of 9am delivery in UK (maximum weight 2kg)
Option of Saturday delivery (£2.50 extra) (This service is not available in IOM, Jersey, Herm, Alderney and Sark, and some UK businesses such as banks, building societies, travel agents and jewellers)
Secure handling
Proof of posting
Packages signed for on delivery
Electronic proof of delivery
Compensation for loss or damage of items, subject to proof of cost, proof of posting and level of cover (does not include consequential loss); Acceptance times apply
Available from all Guernsey Post branches

Please click on the blue text shown below to see the rates you require.

View Special Delivery Terms and Conditions here.

Bailiwick Special Delivery rates, and cover options, guaranteed by 1pm from 3rd January

		Cover Options up to
Format	Weight (up-to)	£500	£1000	£2500
Letter	100g	£5.65	£11.65	£17.65
Large Letter	100g	£5.88	£11.88	£17.88
	250g	£6.57	£12.57	£18.57
	500g	£7.13	£13.13	£19.13
	750g	£7.65	£13.65	£19.65
Standard Parcel	250g	£7.08	£13.08	£19.08
	500g	£7.71	£13.71	£19.71
	1kg	£9.20	£15.20	£21.20
	1.5kg	£11.51	£17.51	£23.51
	2kg	£12.39	£18.39	£24.39
	5kg	£15.68	£21.68	£27.68
	10kg	£18.87	£24.87	£30.87
	20kg	£23.23	£29.23	£35.23

Saturday guaranteed delivery available for an additional £2.70 to prices shown above

An alternative to a handwritten signature may be possible if the attendee is unable to provide a signature due to disability, and if there is no-one else available to provide a signature
Special Delivery cannot be used for delivery to an Admail address or posted in postboxes
Document packages must be clearly marked 'DOCUMENTS'

Special Delivery - UK rates, and cover options guaranteed by 1pm from 3rd January

Special Delivery guaranteed by 1pm

		Cover options up to
Format	Weight (up-to)	£500	£1,000	£2,500**
Letter	100g	£9.80	£17.80	£25.80
Large Letter	100g	£10.34	£18.34	£26.34
	250g	£11.23	£19.23	£27.23
	500g	£12.43	£20.43	£28.43
	750g	£12.81	£20.81	£28.81
Standard Parcel	250g	£12.98	£20.98	£28.98
	500g	£13.53	£21.53	£29.53
	1kg	£15.55	£23.55	£31.55
	1.5kg	£19.10	£27.10	£35.10
	2kg	£21.10	£29.10	£37.10
	5kg	£33.60	£41.60	£49.60
	10kg	£36.10	£44.10	£52.10
	20kg	£38.60	£46.60	£54.60

Scroll down to see the Last Posting Times for guaranteed next day delivery. Saturday guaranteed by 1pm will be an additional £2.70 to prices shown (This service is not available in Jersey, Herm, Alderney, Sark and some UK and IOM businesses such as banks, building societies, travel agents and jewellers)
**£900.00 for items where import VAT is pre-paid (in line with HMRC notice 143)
With Special Delivery we guarantee delivery for documents and goods to most UK destinations (including Northern Ireland) by 9am or 1pm the next working day
Delivery to some destinations takes a little longer but we still guarantee delivery within three working days by 5:30pm
Special Delivery cannot be used for delivery to an Admail address or posted in postboxes
Document packages must be clearly marked 'DOCUMENTS'

Special Delivery - UK rates, and cover options, guaranteed by 9am from 3rd January

Special Delivery guaranteed by 9am

All the rates shown below include postage.

		Cover options up to
Format	Weight (up-to)	£500	£1,000	£2,500**
Letter	100g	£23.30	£31.30	£39.30
Large Letter	100g	£23.84	£31.84	£39.84
	250g	£24.73	£32.73	£40.73
	500g	£25.93	£33.93	£41.93
	750g	£26.31	£34.31	£42.31
Standard Parcel	250g	£26.48	£34.48	£42.48
	500g	£27.03	£35.03	£43.03
	1kg	£29.05	£37.05	£45.05
	1.5kg	£32.60	£40.60	£48.60
	2kg	£34.60	£42.60	£50.60

The maximum weight for items sent using Special Delivery by 9am is 2kg.

**£900.00 for items where import VAT is pre-paid (in line with HMRC notice 143)
With Special Delivery we guarantee delivery for documents and goods to most UK destinations (including Northern Ireland) by 9am or 1pm the next working day
Delivery to some destinations takes a little longer but we still guarantee delivery within three working days by 5:30pm
Special Delivery cannot be used for delivery to an Admail address or posted in postboxes
Document packages must be clearly marked 'DOCUMENTS'

Scroll down to see the Last Posting Times for guaranteed next day delivery.

Last Posting Times for Special Delivery guaranteed next day delivery

Guernsey Post branches	Latest acceptance time for guaranteed next working day delivery*
Envoy House	4.30pm
Guernsey Post Business Hub	3.30pm
The Market, Co-op Fresh Food Store	4.00pm
Bridge, St Sampsons, Co-op Fresh Food Store	4.00pm
Cobo, Food Hall	4.00pm
Forest, Forest Stores	4.00pm
L'Islet, Food Hall	4.00pm
St Martin's, Co-op Fresh Food Stores	4.00pm
St Pierre du Bois Post Office	4.00pm
Alderney, Le Cocq's Store	11.00am
Sark Post Office & Herm	5pm *guaranteed two day delivery

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Special Delivery size and weight limits

Parcel

Maximum Size

Width + Height + Length = 90cm
Width 46cm
Height 46cm
Length 61cm

Maximum Weight

20kg (2kg for 9am delivery)

Examples

Documents
Mechanical parts
Electrical equipment

The longest side cannot be longer than 61cm and shorter sides cannot be longer than 46cm

Sending Items for Repair and Valuation

Please be aware that parcels and large parcels with a value exceeding £900.00 or items for temporary importation regardless of the value e.g. repairs or valuations, are subject to Border Force clearance procedures.

Special Delivery Cover

Compensation

The terms and conditions of the compensation cover the cost of money, jewellery and other items lost or damaged, up to a maximum of either £750.00, £1,000.00 or £2,500.00, dependent on the cover level purchased (£900.00 when Import VAT is prepaid). Money and jewellery must be sent in Special Delivery prepaid envelopes.

Guernsey Post are not liable for consequential loss claims, or the market value of any message or information (such as travel or entertainment tickets). The liability in respect of such items is limited to the value of the printed material and administration fee for replacement, not the actual item or its replacement item.

Guernsey Post are not liable for delays incurred to an item as a result of a Force Majeure Event (as defined in our General Terms and Conditons)

Consequential loss

Guernsey Post is not liable for consequential loss, or claims for the market value of any message or information (such as travel or entertainment tickets)
Liability for such items is limited to the value of the printed material and administration fee for replacement and not the actual item or its replacement item

To make a claim complete the customer claim form and return it, together with the receipt as proof of posting and proof of the cost of replacing the lost or damaged item, no later than three months from the date of posting. For delays, claims must be made within 10 days of the posting date.

Claims

If Guernsey Post fail to meet the guarantee times for Special Delivery, Guernsey Post will refund the cost of the postage, on receipt of a completed Claim Form, together with the receipt stating guaranteed delivery time, as proof of posting. Claims must be made within three months of the posting date, for loss or damage and within 10 days for delayed items. Please click here for information on claims procedures.

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There is no next day delivery guarantee available on items to be sent for repair and valuation.

Customs, VAT What you need to know before posting