Addressing and Packing Guidelines

We recommend our customers include a return address on all items posted to local, UK and foreign destinations. The best place for it is on the back of your post (in the middle at the top, no bigger than 70mm x 30mm).

Companies with franking machines can put their return address in the slogan block in their franking impression. The supplier of your machine will automatically apply Royal Mail's Return Address Guidelines that Guernsey Post has adopted for ease of handling.

If you want to protect your company's identity you can choose to have a PO Box address as your return address. Customer Services will arrange this for you. With an address for the sender, any undeliverable post can be returned by the delivering administration. Return of undeliverable post cannot be guaranteed if the sender's details are not on the outside of the item. Also ensure you complete and attach a customs label if you are sending parcels or large parcels to anywhere outside the Bailiwick. See Other Postal Information for more details.

Wrap and Pack

You will find a full range of specialist packaging materials in our online shop or at Envoy House. Our wrap and pack products include boxes, tubes, bubble wrap, tape and other materials designed to protect items in the post. Purchases via our online shop can be collected from Envoy House or delivered to your door.

Some of these items are also available to buy in bulk, please check in our online shop or contact Customer Services on 711720 for details.

Packaging acceptance guidelines are available as there are special rules in place for some electrical items and there are certain types of items that Guernsey Post cannot accept for posting. If posting fragile or valuable items, see the Special Delivery section for services with appropriate compensation options.

Our retail team is always pleased to assist or you can call Customer Services for more advice.