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Guaranteed next day to Bailiwick and UK.
Send your urgent or valuable item by Special Delivery and we'll guarantee delivery by 9.00am the next working day across the UK* (except when items are sent from Alderney which are guaranteed for delivery in two working days)
- Guaranteed delivery by 9.00am (please see the table below for a list of all postcodes that are excluded from this)
- Guaranteed Saturday delivery for a small surcharge (This service is not available in Isle of Man, Jersey, Herm, Alderney and Sark, and some UK businesses such as banks, building societies, travel agents, jewellers and Post Office® branches)
- Coverage across the UK
- Two day delivery by 5.30pm for Jersey and Isle of Man
- Online tracking
- Electronic proof of delivery*
- Up to £2,500.00 compensation available
- Volume discounts available
- Great value for money
* Working practices since the Pandemic have changed and in order to protect both our people and customers as much as possible, we will not be handing over our hand-held devices to customers to capture signatures. Our delivery staff will instead capture the name of the person accepting the item. The recipient's name and confirmation of delivery can still be viewed at royalmail.com/track-your-item
Business Special Delivery Rates Information from 1st April 2025
| Compensation Options up to | ||||
| Format | Weight (up-to) | £750 | £1000 | £2500 |
| Letter | 100g | £5.92 | £12.22 | £18.52 |
| Large Letter | 100g | £6.15 | £12.45 | £18.75 |
| 250g | £6.88 | £13.18 | £19.48 | |
| 500g | £7.47 | £13.77 | £20.07 | |
| 750g | £8.01 | £14.31 | £20.61 | |
| Standard Parcel | 250g | £7.31 | £13.61 | £19.91 |
| 500g | £7.94 | £14.24 | £20.54 | |
| 1kg | £9.43 | £15.73 | £22.03 | |
| 1.5kg | £11.74 | £18.04 | £24.34 | |
| 2kg | £12.62 | £18.92 | £25.22 | |
| 5kg | £15.91 | £22.21 | £28.51 | |
| 10kg | £19.10 | £25.40 | £31.70 | |
| 20kg | £23.46 | £29.76 | £36.06 | |
Saturday guaranteed delivery available for an additional £2.85 to prices shown above
- An alternative to a handwritten signature may be possible if the attendee is unable to provide a signature due to disability, and if there is no-one else available to provide a signature
- Special Delivery cannot be used for delivery to an Admail address or posted in postboxes
- Document packages must be clearly marked 'DOCUMENTS'
Special Delivery guaranteed by 9am
All the rates shown below include postage.
| Compensation options up to | ||||
| Format | Weight (up-to) | £750 | £1,000 | £2,500** |
| Letter | 100g | £24.60 | £33.00 | £41.40 |
| Large Letter | 100g | £25.13 | £33.53 | £41.93 |
| 250g | £26.07 | £34.47 | £42.87 | |
| 500g | £27.37 | £35.77 | £44.17 | |
| 750g | £27.78 | £36.18 | £44.58 | |
| Standard Parcel | 250g | £27.83 | £36.23 | £44.63 |
| 500g | £28.41 | £36.81 | £45.21 | |
| 1kg | £30.53 | £38.93 | £47.33 | |
| 1.5kg | £34.26 | £42.66 | £51.06 | |
| 2kg | £36.36 | £44.76 | £53.16 | |
- Saturday guaranteed by 1pm will be an additonal £2.85 to prices shown (This service is not available in Jersey, Herm, Alderney, Sark and some UK and IOM businesses such as banks, building societies, travel agents, jewellers and Post Office® branches)
- **£900.00 for items where import VAT is pre-paid (in line with HMRC notice 143)
- With Special Delivery we guarantee delivery for documents and goods to most UK destinations (including Northern Ireland) by 9am or 1pm the next working day
- Delivery to some destinations takes a little longer but we still guarantee delivery within three working days by 5:30pm
- Special Delivery cannot be used for delivery to an Admail address or posted in postboxes
- Document packages must be clearly marked 'DOCUMENTS'
Scroll down to see the Last Posting Times for guaranteed next day delivery.
Special Delivery guaranteed by 1pm
| Compensation options up to | ||||
| Format | Weight (up-to) | £750 | £1,000 | £2,500** |
| Letter | 100g | £10.40 | £18.80 | £27.20 |
| Large Letter | 100g | £10.93 | £19.33 | £27.73 |
| 250g | £11.87 | £20.27 | £28.67 | |
| 500g | £13.17 | £21.57 | £29.97 | |
| 750g | £13.58 | £21.98 | £30.38 | |
| Standard Parcel | 250g | £13.63 | £22.03 | £30.43 |
| 500g | £14.21 | £22.61 | £31.01 | |
| 1kg | £16.33 | £24.73 | £33.13 | |
| 1.5kg | £20.06 | £28.46 | £36.86 | |
| 2kg | £22.16 | £30.56 | £38.96 | |
| 5kg | £34.03 | £42.43 | £50.83 | |
| 10kg | £36.53 | £44.93 | £53.33 | |
| 20kg | £39.03 | £47.43 | £55.83 | |
- Saturday guaranteed by 1pm will be an additonal £2.85 to prices shown (This service is not available in Jersey, Herm, Alderney and Sark, and some UK and IOM businesses such as banks, building societies, travel agents, jewellers and Post Office® branches)
- **£900.00 for items where import VAT is pre-paid (in line with HMRC notice 143)
- With Special Delivery we guarantee delivery for documents and goods to most UK destinations (including Northern Ireland) by 9am or 1pm the next working day
- Delivery to some destinations takes a little longer but we still guarantee delivery within three working days by 5:30pm
- Special Delivery cannot be used for delivery to an Admail address or posted in postboxes
- Document packages must be clearly marked 'DOCUMENTS'
Scroll down to see the Last Posting Times for guaranteed next day delivery.
Compensation
The terms and conditions of the compensation cover the cost of money, jewellery and other items lost or damaged, up to a maximum of either £750.00, £1,000.00 or £2,500.00, dependent on the cover level purchased (£900.00 when Import VAT is prepaid). Money and jewellery must be sent in Special Delivery prepaid envelopes.
Guernsey Post are not liable for consequential loss claims, or the market value of any message or information (such as travel or entertainment tickets). The liability in respect of such items is limited to the value of the printed material and administration fee for replacement, not the actual item or its replacement item.
Guernsey Post are not liable for delays incurred to an item as a result of a Force Majeure Event (as defined in our General Terms and Conditons)
Consequential loss
- Guernsey Post is not liable for consequential loss, or claims for the market value of any message or information (such as travel or entertainment tickets)
- Liability for such items is limited to the value of the printed material and administration fee for replacement and not the actual item or its replacement item
To make a claim complete the customer claim form and return it, together with the receipt as proof of posting and proof of the cost of replacing the lost or damaged item, no later than three months from the date of posting. For delays, claims must be made within 10 days of the posting date.
Claims
If Guernsey Post fail to meet the guarantee times for Special Delivery, Guernsey Post will refund the cost of the postage, on receipt of a completed Claim Form, together with the receipt stating guaranteed delivery time, as proof of posting. Claims must be made within three months of the posting date, for loss or damage and within 10 days for delayed items. Please click here for information on claims procedures.
Sending Gifts
Next working day guaranteed delivery is available for goods with a value below £39 and also for goods with a value over £39 provided import VAT is prepaid.
Next working day delivery cannot be guaranteed for goods over £39 without prepaid import VAT as they are subject to HM Customs inspection. Goods with a value of less than £39 are exempt from pre-payment. Check 'Customs (Border Force) - Sending a Gift' to see if you need to pre-pay import VAT.
Sending high value items by Special Delivery
Guernsey Post can accept items valued at up to £900.00 for its Special Delivery next working day guaranteed service. If the item is worth more than £900.00 it is acceptable up to a maximum of £2,500 but as it is not possible to prepay import VAT for items worth over £900.00, no guarantee can be given for next working day delivery (although you will still get a trackable and secure service).
Sending commercial items (including eBay etc.)
Special Delivery is also available for anyone sending commercial goods. The import VAT must be prepaid for next day delivery to apply.
Special Delivery items cannot be posted in pillar boxes.
If we fail to meet our guarantee times for Special Delivery, Guernsey Post will refund the cost of the service on receipt of a completed claim form, together with the receipt as proof of posting. Claims must be made within 10 days of the posting date.
Exclusions
Special Delivery applies only to the UK and Channel Islands and is not available for items posted to the Republic of Ireland. Guernsey Post can advise on alternative services for items posted to the Republic of Ireland.
Alcohol, tobacco, perfume and aftershave products are subject to HM Customs inspection and are excluded from guaranteed next day service. This also applies to items being sent for repair or valuation. The intended recipient should expect to receive a C88A form from Customs, this form must be completed and returned to Customs before the item is released for delivery.
We will not be responsible or have any liability to you, for the accuracy of any status information provide to you as part of a tracking service.
Special Delivery size and weight limits
Maximum Size
Width + Height + Length = 90cm
Width 46cm
Height 46cm
Length 61cm
Maximum Weight
20kg (2kg for 9am delivery)
Examples
Documents
Mechanical parts
Electrical equipment
Special Delivery volume discounts for account holders
For business customers holding a PPI account and posting more than 100 items in any one month, Special Delivery volume discounts will apply.
| Items per month | Discount |
| 50-100 | 1% |
| 100-200 | 2% |
| 201-500 | 3% |
| 501-1000 | 4% |
| 1001 plus | 5% |
Get it there on time. Last posting times apply to Special Delivery mail.
| Guernsey Post branches | Latest acceptance time for guaranteed next working day delivery* |
| Envoy House | 4.30pm |
| Town Post Office | 3.30pm |
| Bridge, St Sampsons, Co-op Fresh Food Store | 4.00pm |
| Cobo, Food Hall | 4.00pm |
| Forest, Forest Stores | 4.00pm |
| L'Islet, Food Hall | 4.00pm |
| St Martin's, Co-op Fresh Food Stores | 4.00pm |
| St Pierre du Bois Post Office | 4.00pm |
| Alderney, Le Cocq's Store | 11.00am |
| Sark Post Office & Herm | 5pm *guaranteed two day delivery |
Learn about our Prepaid VAT Scheme.
- Business customers can apply to join the Prepaid VAT scheme for items posted from Guernsey to the UK. This service cuts delivery time for your customers as it removes the need to present all items to Border Force on arrival in the UK.
- Import VAT can also be prepaid at the time of posting at any Guernsey Post branch.
- For more information on pre-payment of VAT please take a look at the Border Force (Customs) Information.
Border Force (Customs) Information
Easy dispatch for regular business customers
- Regular customers receive Special Delivery books, labels and a PPI payment books to streamline the despatch process.
- Special Delivery items will be collected if you have other arrangements like a Timed Collection Service or a bulk mail contract.
* Some next-day delivery restrictions apply to certain postcodes.
Mainland
| Postcodes | Location |
| AB15-16, AB21-23, AB25 | Aberdeen |
| BA1, BA6, BA16 | Bath |
| BB1-3, BB6 | Blackburn |
| BD20-22 | Mid Yorkshire |
| BH23, BH25 | Bournemouth |
| BL0-9 | North West England |
| BN1, BN2(1-5), BN15, BN41-44, BN5-8 | Brighton |
| BR1-6 | Bromley |
| BS3-5, BS8, BS13-14, BS20-25, BS27, BS29-31, BS37, BS40 (5), BS41 (8), BS48, BS49 (4&5) | Bristol |
| BT32 | Northern Ireland |
| CA8-9, CA12, CA14, CA18-28 | Carlisle |
| CB6-8 | Cambridge |
| CF3, CF5, CF14-15, CF30-33, CF35, CF37-38, CF62-64, CF72, CF81-83 | Cardiff |
| CH1, CH3, CH6, CH8, CH25-34, CH41-49, CH60-66 | Chester |
| CM5-6, CM9, CM13-20, CM22-23 | Chelmsford |
| CO1, CO2-4, CO5 (7), CO6, CO7 (7), CO8-9, CO10-16 | Colchester |
| CR4-5, CR8 | Croydon |
| CT1-4, CT11-12, CT18-21 | Canterbury |
| CW1-4, CW6-7, CW10-12 | Crewe |
| DA6-7, DA16 | Dartford |
| DE5-6, DE45, DE65 | Derby |
| DG1-2, DG12, DG16 | West of Scotland |
| DL1-4, DL9-11, DL13-15 | Darlington |
| DN18-19, DN39-41 | Doncaster |
| DT3-4, DT6-10 | Dorchester |
| E1-6, E11-18, E20, E77 | East London |
| EX7-8, EX10, EX12-14, EX16-17, EX19, EX24, EX36 | Exeter |
| FY8 | Blackpool |
| G1, G11, G62 | Glasgow |
| GL3-6, GL8-10, GL14, GL16-18, GL20, GL50-56 | Gloucester |
| GU6-20, GU21 (1-9), GU22-25, GU34, GU46-47, GU51-52 | Guildford |
| HD7, HD8 (1), HD8 (8&9) | Huddersfield |
| HG4-5 | Mid Yorkshire |
| HU4, HU11 (4&5), HU17-18 | Hull |
| HX1-7 | Halifax |
| IG1-7, IG11 | Ilford |
| IP1-5, IP8, IP9 (1), IP10-11 | Ipswich |
| KT2-4, KT8-KT9, KT11-21 | Kingston upon Thames |
| L1-5, L2 (22, 23, 29), L10-19, L25-28, L3 (37-39), L40 | Liverpool |
| LA5-7 | Cumbria Lancashire |
| LE16 | Leicester |
| LL11-14, LL16-19, LL21-22, LL28-29 | Llandudno |
| LN7-8 | Lincoln |
| LS18-21, LS28-29 | Leeds |
| M5-M6, M12-18, M20-24, M26-27, M30-31, M33-34, M41, M43-44, M90, | Manchester |
| ME7 (3), ME8-17 | Rochester |
| ML3-5, ML9-10 | Motherwell |
| N8-12, N14-15, N17-18, N20-22, N33, N44 | North London |
| NE12, NE17-20, NE23-26, NE31-36, NE41-49, NE61-71 | Newcastle upon Tyne |
| NG34 | Nottingham |
| NP11 | Newport |
| NR8 (6&7), NR11 (6), NR15 (2), NR16 (1), NR19-25, NR27-35 | Norwich |
| NW1, NW5 | London NW |
| OL1-10, OL13 | Oldham |
| OX1-3, OX5, OX7, OX10-14, OX18, OX20, OX28-29, OX49 | Oxford |
| PE15, PE19-22, PE35 | Peterborough |
PL10-11, PL13, PL15-16, PL22, PL27-28 | Plymouth |
PO1-3, PO7-9, PO12-17 | Portsmouth |
PR3 (0-3, 6,8, 9), PR4 (1-3, 6, 9), PR5-7 | Preston |
RG1-2, RG4-6, RG 8 (7&8), RG10, RG12, RG14, RG18-25, RG27-29, RG40-42, RG45 | Readng |
RH1-5, RH7-9, RH12-19, RH20 (1-4,6, 9) | Redhill |
RM3, RM11-12, RM14-20 | Romford |
S4 (44) | Sheffield |
SA17, SA19-20 | Swansea |
SE4-6, SE9, SE12-15, SE19-26 | South East London |
SK1-5, SK6 (0-9), SK7 (0-3), SK8-9), SK12 (1), SK13 (0, 5-9), SK14, SK16 | Stockport |
SL5 | Slough |
SM1-3, SM5-7 | Sutton & Morden |
SN10, SN12 | Swindon |
SO14-23, SO25, SO30-31, SO32 (1-3), SO41-42, SO45, SO50-53 | Southampton |
SP1-2, SP4 (4-6), SP5-6 | Salisbury |
SR7-8 | Sunderland |
SS0-2, SS22, SS99 | Southend on Sea |
ST10, ST13 | Stoke on Trent |
SW1, SW4-8, SW10-15, SW18-20 | South West London |
SY10-11, SY22 | North Wales |
TA1-7 , TA11, TA21 | South West England |
TN8-18, TN23-27, TN30 | Tunbridge |
TQ1-4, TQ9-14 | Torquay |
TR10-11, TR15-16 | Cornwall |
TS1-5, TS15-29 | Cleveland |
TW3-6, TW9-19 | Twickenham |
WA13, WA16 | Warrington |
WN1-6 | Wigan |
WR10-14 | Worcester |
YO1, YO10, YO17-19, YO25, YO42 | Yorkshire |
Islands
| Postcodes | Location |
| GY 1-10 | Guernsey |
| IM-All I(except IM1) | Isle Of man |
| JE 1 - 5 | Jersey |
| KA27, 28 | Arran |
| KW16 | Stromness Town only |
| KW16 | non Town |
| KW17 | Orkney |
| PA20 - 27, PA20 (0&9) | Isle of Bute |
| PA60 - 75, 78 | Paisley |
| PO30 - 41 | Isle of Wight |
| ZE1, 2, 3 | Shetlands |
Mainland
| Postcodes | Location |
| BA3-5, BA11-15 | Bath |
| BB4-5, BB7-8, BB10-12 | Blackburn |
| BN2 (6-8), BN3, BN10-14, BN16-18, BN20-27, BN52, BN9 | Brighton |
| BR8 | Bromley |
| BS28 | Bristol |
| BT47 (2, 3,5,6), BT47 (3,5,6), BT48, BT78-80 | Northern Ireland |
| CB1-2, CB9-11 | Cambridge |
| CF34, CF36, CF39-42, CF44, CF47-48, CF61, CF71 | Cardiff |
| CO5 (0,1, 8, 9), CO7 (0,5,6,8) | Colchester |
| CT7-10, CT13-17 | Canterbury |
| CW5 | Crewe |
| DG7, DG3, DG5 | West of Scotland |
| DL6-7, DL8 (1-5), DL12 | Darlington |
| DT5 | Dorchester |
| EH1, EH11, EH13-14, EH18-27, EH29-30, EH36-38, EH47-49, EH52-55 | Edinburgh |
| EX22, EX31-33, EX37-38 | Exeter |
| FK3 | Falkirk |
| FY1-3, FY7 | Blackpool |
| G15, G20, G31-33, G41, G43-G44, G51-52, G60-61, G64-68, G69 (0, 1, 9), G70-79, G81-82, G84, GL7 | Glasgow |
| GU26, GU28-32, GU35 | Guildford |
| HR1-4, HR6, HR9 | Hereford |
| HU1-2, HU6-8 | Hull |
| IP12-14, IP28 (6), IP29-33 | Ipswich |
| KA1-4, KA13, KA16-17, KA24-25 | Kilmarnock |
| LA1-4, LA11, LA21-23 | Cumbria Lancashire |
| LL23-25, LL30-34, LL37-41, LL54-64, LL66-78 | Llandudno |
| LN11 | Lincoln |
| M29, M46 | Manchester |
| ML1, ML6 | Motherwell |
| NP4, NP10, NP12-13, NP15, NP18-20, NP22-26, NP44 | Newport |
| NR11 (7), NR26 | Norwich |
| OX9, OX15-17, OX25-27, OX39 | Oxford |
| PA11, PA13-19, PA4, PA7-8 | Cambeltown |
| PE16, PE24-25, PE36, PE38 | Peterborough |
| PH1-2 , PH14 | Perthshire |
| PO11, PO18-19, PO20 (1-8), PO21-22 | Portsmouth |
| PR1-2, PR3 (5), PR4 (0), PR8-9 | Preston |
| RG9, RG30-31 | Reading |
| SA34, SA38-40, SA44-48, SA66-72 | Swansea |
| SE1-3, SE7-8, SE10-11, SE16-18, SE28 | South East London |
| SK10-11, SK17, SK23 (6) | Stockport |
| SO24 | Southampton |
| SW2-3, SW9, SW16-17 | South West London |
| SY1-5, SY13-17, SY19, SY21 | North Wales |
| TA10, TA16-19 | South West England |
| TD1 | Galashiels |
| TN6-7, TN20-22, TN28-29, TN31-40 | Tunbridge |
| TQ5-8 | Torquay |
| TR7-9, TR14, TR27 | Cornwall |
| TS7-14 | Cleveland |
| WR9 | Worcester |
| YO11-16 | Yorkshire |