Saver Returns

We are pleased to offer a £5.50 Returns Service for a select number of retailers shipping directly to Guernsey. The price for returning items to these retailers will cost you a maximum of £5.50 for items up to 10kg. Items will be sent using a standard postal service (please note tracking is not available). Please note your usual terms and conditions for the retailer will still apply. For items requiring compensation up to £250, this can be purchased separately for £11.55. Please retain your proof of posting receipt for all returns.

Find your retailer from the list below and follow the guidelines on how to return your item.

If you do not have access to a printer, and you have been provided with a Royal Mail QR code, you can take this to any Guernsey Post Office branch, Alderney or Sark Post Office and we will scan the code and print your label for you.

These retailers are included in the special returns service:

• Amazon
• QVC
• Sports Direct
• House of Fraser 
• Pretty Little Thing
• MandM Direct 
• Hotter 
• Sport pursuit 

This list is subject to change without notice. 

Please note: our RockShopper Directory is always being updated. If you have questions about returning items to a retailer not listed, please phone Customer Services on 711720, Monday - Friday 8.30am - 5.00pm.