Addressing and packaging guidelines, and wrap and pack materials delivered to your door.
Download our full annual Guide to Service leaflet pdfs.
Have you received a misdelivered postal item? Find out how to proceed.
When we can't successfully deliver an item of post, we review the address and attempt an alternative delivery where appropriate.
Need to know if the overseas mail has arrived or when it's dispatched each day? Why not subscribe to our daily update email for the latest information on overseas mail arrivals and deliveries for each specific day.
Have you received an Underpaid Item Form? Pay the difference and surcharge online, in the post using stamps or give us a call and we can get your item delivered to you.
Special rates for blind and visually impaired customers and keep in touch with members of the British Armed Forces.