Customs (Border Force)
VAT information, selling items or sending items for value or repair.
Dangerous Goods
A to Z of restricted and prohibited postal items and dangerous goods classifications.
Wrap and Pack
Packaging guidelines, and wrap and pack materials delivered to your door.
Guide to Services
Download our full annual Guide to Services pdf or our individual rates, local and international.
Undeliverable Post
When we can't successfully deliver an item of post, we review the address and attempt an alternative delivery where appropriate.
Subscribe to daily email update service
Need to know if the overseas mail has arrived or when it's dispatched each day? Why not subscribe to our daily update email for the latest information on overseas mail arrivals and deliveries for each specific day.
Underpaid Item
Have you received an Underpaid Item Form? Pay the difference and surcharge online, in the post using stamps or give us a call and we can get your item delivered to you.
Additional Services
Special rates for blind and visually impaired customers and keep in touch with members of the British Armed Forces.