Guernsey Post has announced a proposal to reduce the number of roadside post boxes across the island, in response to a significant decline in usage over recent years. The initiative forms part of the company’s broader transformation programme to ensure its postal services remain efficient, sustainable and fit for the future.
Under the proposal, 96 of the island’s 141 roadside post boxes are being considered for closure, with 42 retained and a further three relocated to better serve local communities. Usage data shows that more than two-thirds of the boxes identified for potential closure receive an average of only five or less items per day, while the remainder typically handle no more than ten. These figures highlight a significant shift in how islanders use postal services and help inform the approach to shaping a more efficient and sustainable postal network.
Steve Sheridan, Chief Executive of Guernsey Post, said “We recognise that this proposal may be met with understandable reservations from some customers, and we want to assure everyone that this decision has not been taken lightly. We are committed to consulting carefully with the public before making any final decisions. This proposed change reflects how people are using our services today and supports our goal of operating efficiently while maintaining accessible and reliable postal services.”
The Company has prioritised retaining boxes in key community locations, such as near shops, banks and other public amenities to ensure continued accessibility for customers.
An informal consultation period will begin on Friday, 15th August and run until Friday, 12th September. During this time, customers are invited to share their views and help shape any final decision.
Each post box identified for potential closure will carry a notice advising of the proposal and how to provide feedback. Full details, including a list of affected boxes and an online feedback form, will be available at www.guernseypost.com from the start of the consultation.
Mr Sheridan added, “The consultation is a genuine opportunity for the community to influence the outcome. Our goal is to make thoughtful, informed changes that allow us to serve the island effectively now and into the future.”