News

The Waitrose Rohais Post Office will be closing in May and will cease trading on Monday 15th May. Boley Smillie, Chief Executive of Guernsey Post said "Waitrose have operated the Rohais Post Office for many years, and we are sorry that they have decided to close. After the closure in May, we would encourage customers to use our Envoy House Post Office counter which is currently in the process of…

Sandpiper has made the decision to move Alderney’s Post Office to their Top Shop Store on Le Huret. The work has already started, and the new site is expected to be ready to welcome customers in early March. Andrew Holmes, Sandpiper’s Retail Operations Director said: “For some time, we’ve been assessing how we can make best use of our Alderney shops and improve Sandpiper’s customer…

Guernsey Post with the assistance of charity, the Cardiac Action Group, has installed a defibrillator outside its postal headquarters at Envoy House. The unit has been fitted to the railings by the post box on La Vrangue, meaning it is accessible to members of the public 24 hours a day. Shelley Carberry, Health and Safety Manager at Guernsey Post said, “We are really pleased to have been able…

We are delighted to announce that we can now accept all items for international destinations, although please be aware that items are likely to be delayed. We thank you for your patience in this matter whilst Royal Mail worked around the clock to reinstate services. If you have any queries, please contact our Customer Services Team on 711720.

Guernsey Post and Evie have today launched a shared electric van service. Vans owned by Guernsey Post have been fitted with technology supplied by Evie to make it possible for anyone with an Evie account to hire an electric van by the hour. The Evie branded vans can be used for anything from moving house to Longue Hougue recycling centre. All booking reservations need to be made using the new…

We can now accept letters, large letters and packets (under 2kg) for international destinations using the following Royal Mail services: International Tracked & Signed International Signed For International Tracked Standard international parcels remain suspended as we cannot accept anything for this service that requires a customs declaration, but we can accept letters and large letters…

We can continue to accept Letter and Large Letter correspondence and documents only for Royal Mail’s standard international service. We can also now accept all formats (letters, large letters and packets) for customers using Royal Mail’s International Tracked & Signedand International Signed For services. Please note delivery of these items may take slightly longer than usual.  …

A multi-million-pound transformation programme is underway at Guernsey Post as the Company seeks to mitigate the impact of significant external cost increases and declining core volumes. The Company has moved into a short-term loss-making position over the course of this year, which is forecast to be in the region of £2m.  To mitigate the ongoing impact and return the Company to profit Guernsey…

Please see the below update following the cyber attack on Royal Mail last week: Service disruption update: Following the cyber-attack which has significantly impacted Royal Mail‘s international mail network, we can now accept letters and large letters (documents and correspondence only) to international destinations (including Republic of Ireland) using untracked services only. We cannot yet…

Royal Mail has been hit by a cyber-attack that significantly impacts its international mail network. As a result, we cannot post any international mail (including the Republic of Ireland) off island until further notice. FedEx services are unaffected, and it is still possible to post using Parcelforce, but these items are likely to be delayed. Services to and from the UK are unaffected by this…