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SHEIN Returns
If you need to return items to the retailer SHEIN follow the steps below to send your return:
- Repack item(s) in original packaging and ensuring you remove old address label
- Create returns in your account
- Select item(s) you wish to return
- Fill out required information
- Print out the returns label and attach to your parcel
- Take to any of our branches
Online Retail Returns
Select your retailer from the list below to find out how you can easily process your returns. To find out more information on how to return your items to retailers, simply select the relevent retailer from the list below and this will take you through the steps of your return. If there is a retailer you'd like adding to the site let us know here.
Please note: our directory of online retailers is always being updated. If you have questions about returning items to a retailer not listed here, please phone Customer Services on 711720, Monday - Friday 8.30am - 5.00pm.