Online Returns: Very

Very Returns

If you need to return items to the retailer Very follow the steps below to send your return:

Very made some changes to make it easier to return. You will start to see in some parcels that you will have returns address labels at the bottom of your advice note which you can use to make your return. If you want to continue returning online, please see the simple steps below:

• Repack your item(s) that you wish to return and remove the old address label.
• Fill in the reason to return in the box on the advice note for each item you are returning and place the form inside the parcel.

• Visit the 'Returns' tab in My Account or the 'My Orders' tab if using the Very app within the 28 day approval guarantee and select the items you wish to return

• Choose Post Office and click ‘Get Label’ and follow the steps on screen to generate your qr code.

• Drop your parcel at your Post Office and show your code. The returns address label will be printed for you.

Please note: if possible, please return all items in the same parcel and make sure the advice note is filled out and placed back into the parcel with the items you are return. 

That’s it! Your return is complete, and your package will be delivered to the returns centre within 2-5 working day. Please note it can take up to 14 days after returning your order to receive your refund.  For more information, visit: Very Group returns.

Please note: our directory of online retailers is always being updated. If you have questions about returning items to a retailer not listed here, please phone Customer Services on 711720, Monday - Friday 8.30am - 5.00pm.