Articles from 2020

Our Smith Street Post Office branch is now closed until further notice. Please note that PO Box mail can now be collected from Envoy House collection desk. Please take a form of identification with you to ensure we can release your mail, any of the following will be accepted: A company letterhead, a business card with company details or your work ID tag. Please accept our apologies for any…

Our dedicated team of Posties will be delivering tomorrow. Due to their staggered start times you may see them earlier or later than usual. Look out for our leaflet being delivered to you this week too - we are asking you to display the leaflet if you do not have a Safeplace, where we can leave items that do not fit through your letterbox, but you are happy for us to leave your items by your…

Our Smith Street Post Office will be closed tomorrow, until further notice, in response to the COVID-19 precautions.

Please note there will be some disruption to the arrival of mail in Alderney as we seek to utilise a combination of available sea and air schedules. Deliveries of mail to residents will be aligned with the arrival of mail onto the Island whenever possible. Mail to Sark will connect with the scheduled freighters on Tuesdays and Thursdays. Mail to Herm will continue to connect with the current boat…

Please note new temporary opening hours for the Rohais Post office from Wednesday 25th March: Monday to Friday - 8:30am until 1pm Saturday - 8:30am until 12 noon. Our apologies for any inconvenience this may cause.  

Guernsey Post is asking customers for help by keeping their distance from their Postie. Where customers do not have a Safeplace but the postal item is too big to fit through the letterbox, Guernsey Post is asking customers to display a leaflet near their delivery point.  The leaflet will be delivered to all households later this week and when displayed will signal to the Postie that the customer…

Service update: BATIF Bureau de Change is now closed until further notice.  As ther is no demand for foreign currency right now we will be able to use the skills of our dedicated team across other areas of the business.  If you have any queries please call 726241 during office hours.

Please be advised that due to the current situation we are all having to deal with, the Co-op has taken the decision to close all Co-op post office counters between 1-2pm Mondays to Fridays until further notice. All Saturday hours will remain the same.  

Royal Mail have advised that due to the current Coronavirus situation, from today (Thursday 19 March) and until further notice, their Special Delivery by 1pm guarantee has been suspended. Special Delivery items will still be prioritised and Royal Mail will aim to deliver them before the end of the day but this is not guaranteed and a refund of the Special Delivery fee will not be applicable if…

We are looking to recruit an enthusiastic individual to join our retail team at Smith Street. The main duties are day to day staffing of the Guernsey Post Retail Network, working both as an individual and team member to achieve high levels of service including sales and customer support in a manner that promotes the professional image of Guernsey Post. For further details and contact information…